Manager, Learning & Development

As Manager, Learning & Development, reporting to the US-based Director of Talent Management and Development, you will play a pivotal people leader role, responsible for driving the growth and capability of both our workforce and our regional Learning & Development Managers. In this newly expanded position, you will lead, coach, and develop a high-performing team of regional L&D Managers, ensuring all learning initiatives are aligned, effective, and support our global ambitions. Additionally, you will continue to personally manage and facilitate all US-based onboarding and training workshops.

In this role you will...

• Lead, mentor, and develop a team of regional Learning & Development Managers, providing strategic direction, coaching, and support to ensure regional excellence and consistency in delivery.
• Serve as the primary facilitator for all US-based onboarding and training sessions, ensuring high-quality learning experiences and participant engagement.
• Conduct continuous skill and gap analyses in partnership with your team, validate findings through data, and consult with subject matter experts (SMEs) and leadership.
• Oversee the development and implementation of adaptive, innovative, and forward-thinking learning solutions across regions, while retaining direct responsibility for U.S. programs.
• Collaborate closely with the People Team and senior leaders, identifying evolving skill needs and empowering employees with robust tools, assessments, and learning pathways for career advancement.
• Champion talent management practices such as Development Conversations, Cultural Initiatives, and Onboarding programs, ensuring a globally consistent but locally tailored approach.
• Curate and coordinate globally accessible learning content and programs in partnership with your team.
• Leverage AI-driven tools and solutions to enhance onboarding and ongoing training, including:

• Utilizing personalized learning platforms based on role, skills, and goals.
• Implementing adaptive technologies to dynamically adjust content.
• Employing sentiment analysis for continual improvement.

• Have 7-10+ years of experience in Learning & Development, including experience managing or leading a team of L&D professionals (SaaS industry highly preferred).
• Demonstrate proven ability to lead and develop people managers, including in virtual, matrixed, and/or global environments.
• Possess excellent written and verbal communication, facilitation, and presentation skills.
• Exhibit creative problem-solving abilities and a growth mindset.
• Have strong proficiency in creating digital collateral using Canva, Camtasia, and MS Office (Word, Excel, PowerPoint).
• Bring expertise with AI technologies relevant to L&D.
• Are adept at applying adult learning theories and instructional design principles to drive business outcomes.
• Know how to measure and evaluate program effectiveness and stay abreast of L&D trends and innovation.
• Demonstrate strong change management skills and adaptability, supporting employees and teams through organizational change.

• Have experience using Cornerstone's learning solutions.
• Have led teams responsible for deploying Cornerstone's products/org-wide initiatives.