Financial Counselor

Location:
Medical Center - Fort Worth

Department:
Admitting/Registration

Shift:
First Shift (United States of America)

Standard Weekly Hours:
40

Summary:

The Financial Counselor will financially screen patients/legal representatives in accordance with the Financial Policy. This position requires knowledge of tasks performed in the various areas of Patient Registration and Single Billing Office. This position requires knowledge of state, federal and system financial assistance programs. This position also requires timely completion, preparation, and deployment of legal documents, and financial assistance applications, i.e.. Medicaid, CSHCN, CCMC FQ applications. The Financial Counselor is responsible for maintaining knowledge of JCAHO, HIPPA, and Patient Rights & Responsibilities. Financial Counselor will maintain a high degree of knowledge about Revenue Cycle drivers, Medicaid, Commercial Insurance, Limited Benefit Plans, and cost sharing plans. The incumbent will be responsible for maintaining knowledge of the Financial Policy, Charity. Financial Counselors are responsible for securing authorizations and referrals for all emergency admits and all scheduled procedures both Inpatient and Outpatient. Knowledge of CPT codes and all relevant NPI and TPI is essential for securing correct authorizations and referrals.

Education & Experience:

• High School Diploma or equivalent required.
• Knowledge of government programs, HMOs, PPOs, Commercial Payors, required.
• Minimum 3 years Hospital, Financial Counseling, or Physician Office Experience required.
• Financial Counseling and Medical Insurance experience preferred.
• Strong verbal and written communication skills.
• Typing and Computer experience required.
• Knowledge of ESRD, preferred.
• Bi-lingual preferred.

Certification/Licensure:

• CPR certification required within 30 days of employment.

Hours:

• Sunday to Thursday: 8:00am to 4:30pm

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Client-provided location(s): Fort Worth, TX

Job ID: Cook_Childrens-JR-117974

Employment Type: FULL_TIME

Posted: 2026-06-26T18:38:27