Job Description
Responsible for planning, support, coordination and leading computer related activities of CSF organization.
S1: Business consulting and projects:
- Consult and coordinate project activities, which Local IT provides to local Business, on request or proactively.
- Continuously enable business to optimize the business processes.
S2: Business Application consulting and support:
- Support applications in all local business processes from the IT side on business request.
- Infrastructure provisioning to support Business Managed Application (non-standard application)
- Consult local business in creating value by using business applications
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S4: User and Workplace Consulting and Support
- Active Directory management of PC objects
- Telephone / Voice management
- Provide 2nd level user support in resolving IT related issues
S5: Information Security
- Conduct or support risk management activities (i.e. risk assessments, business impact analysis)
- Monitor the development and maintenance of local IT emergency- and contingency plans.
- Advise in all local aspects of identity- and authorization management.
- Execute regular ISMS (=Information Security Management System) assessments, drive the mediation of findings gathered during own and other InfoSec assessments.
- Prepare / manage / represent location for all InfoSec aspects of customer and internal audits
S6: Network Consulting and operation
- Lifecycle Management Active network components
- System Management of standard Active network components
- IP network address management
- Advanced LAN monitoring
- Support Local Internet breakout
- Coordinate local Maintenances (e.g. DC Shutdown / Power / LAN) according to central Change management Guidelines.
S7: Server & Storage and Database Operations
- Lifecycle Management of all service related hardware and software
- System Management of all service related hardware and software
- Control of all business critical systems inside thedata center
- Management of folder and file permissions
- Backup and Restore Operations and Administration
- Managing disaster recovery process
S8: Data Center Facility & Operations
- Lifecycle Management of active and passive data center components
- System Management of active and passive data center components
- Monitoring of data center, fire protection, UPS, etc.
Others
Perform all other duties assigned by supervisor or manager
Additional Information
Competencies:
- Good English communication ( verbal & written)
- Customer service skills
- Problem-solving skills
- Presentation skills
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Qualifications
- Bachelor's degree in Electronics and Communication Engineering / License ECE
- At least 3 years of IT experience as System Administrator focus on server, database, network and telephone administration.
- At least 5 successful project improving system performance and availability is an advantage.
- Can interact effectively and collaborate with international audience with intercultural differences.
Continental Shared Services consists of approximately 200 employees across all functions (30 cost centers with a 7M Euro Annual Budget)
• Automotive IT: Business Applications (SAP), Manufacturing Applications (MES Camline & Industry 4.0 initiatives), Engineering Applications, Infrastructure (i.e. Clients, Datacenter), Information Security
• Corporate Infrastructure including APAC ServiceDesk (follow-the-sun)
• Corporate Functions: Purchasing, Quality, HR, Finance, Business Analytics
• Finance Service Center Phils.
• Continental Business Consulting
• Financial Standards & Systems
• Regional SMY Operations