EUC Tech Lead - Unified Endpoint Management
JOB DESCRIPTION
Location: Canton, MA
In this position, you'll be based in the Canton office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare have a very exciting opportunity for a EUC (End User Computing) Tech Lead - UEM (Unified Endpoint Management) to join our team in Canton, MA.
Why is this role exciting when there are so many other positions in the market? Well, there are a few things that make this role stand out:
• Our leadership team are entirely invested in continually developing and training our staff, so you will have the opportunity to continue learning and progressing.
• We're on a journey to refresh the way we do things in the business to improve best practices within modern management, giving you a great opportunity to get involved in beginning phases.
• We encourage a flexible working environment to allow you to work the way that suits you best.
A role you will love
As our EUC Tech Lead - UEM, you will work within the technology department and be responsible for the design, implementation, and maintenance of Computershare's UEM solutions.
In this role, you will be instrumental in managing and securing all endpoints, including desktops, laptops, Macs and mobile devices, using Intune to ensure seamless and secure operations across the organization. Reporting to the Product owner the role will play an active role leading the organization's strategy and execution in creating, implementing, and maintaining cutting-edge digital workspace solutions that enhance employee productivity, collaboration, and satisfaction while ensuring seamless integration with business objectives.
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Other Key Responsibilities include:
• Oversee all technical aspects of the organisation's Unified Endpoint engineering platforms, including system design, implementation, and maintenance.
• Lead the development and execution of a global Unified Endpoint strategy & identify and evaluate innovative solutions that can enhance the employee experience & productivity.
• Collaborate with C-level executives to align workspace initiatives with overall business strategy.
• Develop and implement change management strategies to facilitate smooth adoption of new workspace solutions
• Implement continuous improvement processes to optimize solutions based on KPI insights and user feedback
What will you bring to the role
As this position sits within a technical function, you will need to have experience working in a similar role, preferably within a large-scale enterprise environment i.e. financial services.
You will need to be a collaborative person with excellent stakeholder management and communication skills to be able to build great working relationships, influence others, challenge effectively and respond well to challenges.
Some other key skills that you'll have:
• Minimum of 2 years of experience with Device & OS Management including M365 suite, All aspects of Intune, Autopilot.
• Extensive experience in ALL Endpoint Management (UEM) including. device & OS Management architecture, including SaaS, PaaS, On-Prem and Hybrid platforms.
• Strong knowledge of MacOS, ZDX, Applications, and associated network connectivity protocols including VPN and ZScaler.
• Experience in Cloud PC Management, Windows 365.
• Good understanding of Entra ID and Conditional Access.
• Scripting skills within PowerShell etc for automation.
• Good understanding of CIS Benchmarks.
• Understanding of Unified Endpoint Management, as it relates to Collaboration (O365) platforms, and the Organisations Enterprise applications.
• DevOps experience would be considered an asset but is not required.
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
#LI-Hybrid
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion