Customer Success Specialist
This job is no longer available.
JOB DESCRIPTION
Location: Remote (United States)
In this remote position you'll experience our supportive approach and the ability to balance work and life as part of our global team. Your training and working hours will be 11:00am to 7:30pm ET.
This is a seasonal role expected to run through April 2026. For more information and answers to questions you may have about this role visit computershare.com/remotejobfaq
We give you a world of potential
We're a global leader in financial administration and being part of our team means delivering outstanding customer service for some of the world's most recognized brands, while making a real impact every day. With comprehensive training and a variety of challenging tasks within a supportive team, this role offers a chance to develop and grow professionally.
A role you will love
Our Customer Success Specialists are at the heart of our contact center where your mission is simple, deliver high quality, empathetic service that makes a difference in people's lives.
From routine account updates to complex and time sensitive transactions, you'll use your interpersonal and problem-solving skills - supported by technology - to solve a variety of inquiries from our clients' valued shareholders.
Strong verbal communication skills, the ability to build trust, accuracy, and high attention to detail will be essential to your success.
You'll benefit from:
- Being part of a welcoming, supportive and close-knit community, with experienced colleagues ready to help you grow
- Additional benefits such as recognition awards
- The opportunity to build your skills through our comprehensive 4-week training program, designed to give you the knowledge you need to succeed
- The base pay for this role is $20 per hour
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What will you bring to the role?
This role is ideal for people with strong customer service skills who take pride in their work. You'll be a great fit if you are:
- Skilled at adjusting tone and style to customer needs
- A clear communicator who keeps conversations calm and on track
- Confident handling a variety of customer questions with care and clarity
- A thoughtful decision maker and problem solver
- Detail-oriented, with a focus on accuracy and completeness
- Comfortable using technology to support customer needs
- Always looking for ways to improve and open to sharing ideas
- A supportive teammate who's happy to help new colleagues
If you want to make a real impact through great customer service and grow your career in a supportive environment, apply now.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion