Terminal Manager
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Terminal Manager is responsible for the overall management of the day-to-day tactical Terminal operations. The role plays a key role in medium- and long-term strategic planning to enable growth while maintaining a safe operation that provides unparalleled service to CN's Intermodal customers at low incremental cost. Furthermore, the position is required to lead employees in an environment governed by a collective agreement.
Main Responsibilities
- Lead a team of both managers and unionized employees
- Ensure clear direction is given and safety is clearly understood to be the first priority
- Set daily and long-term objectives and monitor their execution to achieve success
- Supervise all managers and unionized employees ensuring all have the skills, abilities and competencies of duties required to be performed and all are followed consistently to ensure success
- Ensure all policies and operational processes are followed and reviewed for compliancy
- Review all operational processes continually to refine, optimize and simplify them to allow the team to execute efficiently and timely within all safety guidelines
- Follow safety rules and practices to enable success and help deliver outstanding service to CN's customers in a cost-effective manner
- Lead and execute the daily plan while dealing with external dynamic pressures
Working Conditions
The role is performed in a combination of office and outdoor environments with various weather conditions and with a regular workweek from Monday to Friday. The role is required to be on-call 24/7 to respond to critical incidents. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.
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Requirements
Experience
Supply Chain Logistics
- Between 2 to 5 years of Supply Chain Logistics
Education/Certification/Designation
- High School Diploma or General Educational Development (GED)
- Valid Driver's License
- Diploma or Bachelor's Degree in Supply Chain Logistics Management
Any designation for these above would be considered as an asset
Competencies
- Demonstrates agility and drives change
- Applies critical thinking
- Knows the business and stays current on industry needs
- Collaborates with others and shares information
- Develops self and others
- Communicates with impact
- Sets direction and inspires others
- Delegates and empowers others to create accountability
- Identifies needs and finds solutions to create value for all stakeholders
- Leads by example for the safety and security of all
Technical Skills/Knowledge
- Strong computer skills including Microsoft Office (Excel, Word), Right Time Business Intelligence (RTBI), Intermodal Performance Measures (IPM), and DataCity
- Knowledge of business and management principles involved in strategic planning, resource allocation, and change management
- Knowledge of risk assessment (e.g., cost and benefit analysis)
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Please monitor your email on a regular basis as communication to applicants is done via email.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at CN.