Specialist QA

Hiring Salary Range : $ 85,500.00 - 112,000.00

This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits, Railroad Retirement Benefits (RRB) and other perks.

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Specialist QA plays a critical role in ensuring the successful deployment of advanced infrastructure, software solutions, Positive Train Control (PTC), Electronic Train Control (ETC), and other technology systems and services. This role is responsible for validating that all business requirements are met across projects and deployments, supporting system cutovers, and coordinating with key stakeholders. The Specialist QA also contributes to the continuous improvement and global advancement of CN's Information & Technology (I&T) landscape.

Main Responsibilities

Analyze and Collaboration

• Responsible for collaborating with CN departments and vendors in the design, development, testing, and delivery of a Computer Aided Dispatch (CAD) system within CN's Operations Centers, consistent with Transport Canada and FRA regulations, CN Operating Rules, and procedures.
• Analyze feature design impacts to established operating systems and procedures, ensuring collaborative investigations are executed to decrease risk of impact.
• Lead testing discussions of feature development with subject matter experts precisely articulating agreed progressive solutions.
• Analyzing Business Requirement Documents to clearly outline all CN expectations from each feature design, taking into consideration associated features to ensure seamless integration.
• Analyze vendor supplied Solution Design Documents to ensure deliverables meet CN expectations and all acceptance criteria are met.

• Execute Operational, and rule based, test cases surrounding functional and non-functional aspects under development.
• Replicate test cases related to identified defects to ensure appropriate resolution.
• Design, develop, and implement test automation strategies to improve testing efficiency and accuracy
• Analyze product requirements and design specifications, both functional and non-functional, to design, develop, and maintain effective automated test cases.
• Develop and document defect test cases and supporting processes to be utilized by both QA team members and automated testing systems, ensuring consistent and effective defect identification and resolution.
• Collect and communicate defect artifacts with CN and Vendor employees to gain resolution.
• Collaborate with Operations to investigate and test reported product issues, supporting effective troubleshooting and resolution efforts.
• Provide mitigative strategies during defect assessment, when required, to continue live operations.
• Provide demonstrations of features for CN and Vendor employees to fully explain features or defect artifacts.

• Build test readiness and documentation for Sr. Leadership utilizing Azure DevOps and CN-Tinel.
• Support desk deployments in production environments by collecting data, artifacts for submission in Azure DevOps along with communication to CN's Vendor.
• Evolve and build best practice materials for Infrastructure-as-Code and Configuration Management.