At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Expert, Track Employee Development is responsible for leading the comprehensive evaluation and mentoring program related to technical skills of Track Supervisors, Assistant Track Supervisors, Production Supervisors and Foremen. The incumbent must develop and maintain evaluation files and mentoring plans for each employee. The role requires quality reviews to be performed and submitted on a regular basis in order to further evaluate and mentor front-line supervisors and foremen. Furthermore, the incumbent provides on field coaching to employees and is available to answer questions and provide technical advice. The incumbent works closely with Subject Matter Experts (SMEs), Human Resources (HR), Assistant Chiefs and the training group to ensure employee progress.
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Main Responsibilities
• Develop and maintain evaluation process to track progress of each supervisor and foreman
• Work collaboratively with SMEs, HR, and Training department to develop a training and mentoring plan for each employee
• Evaluate technical skills through formal field time with each employee and provide verbal and written feed back to the employee, the supervisors and SME
• Provide infield coaching with employees as per mentoring plan
• Coordinate additional mentoring and training as required from SMEs, Manager, Track Quality (MTQs), Assistant Chiefs and the training department
• Train employees on Track inspection, recommended methods, advanced track maintenance best practices, use of track inspection data, Track Information Systems (TIS) and Connected Time Sheet (CTS) reporting, budget and work planning systems, proper application of Canadian Rail Operating Rules (CROR) and General Engineering Instructions (GEI) as well as use of Electronic Track Occupancy Permit (ETOP) and Electronic Track Authority Verification (ETAV)
• Maintain an understanding of how to practically apply skills related to track inspection, track unit operation, Job Safety Briefings (JSBs), and Exposure Reduction Discussions (ERDs) including safety procedures
• Maintain an understanding of how to apply CROR and GEI as they relate to Engineering employees, track protection, and operation
• Foster a culture of Safety Leadership to ensure the safety of all employees, operations, and the public
• Be available to assist with incident management and repair if required
Working Conditions
The role has standard working conditions in an office and field training environment with a regular work week from Monday to Friday but could include 9/5 schedules depending on the territory covered. The incumbent must be available to work night shifts and weekends when necessary. The role requires frequent travel (up to 80%) to carry out field training and quality audits.
Requirements
Experience
Engineering Track Construction, Maintenance and Inspection
• Between 10 to 15 years of experience in engineering track construction and maintenance as well as track Inspection
o 5 years of experience as a Track Supervisor
o Experience as Program Supervisor
Any experience in the above positions would be considered as an asset
Education/Certification/Designation
• High School Diploma or General Educational Development (GED)
• Qualified in CROR and GEI
• Qualified in Track Inspection
• Qualified in Safe Align
• Valid Driver's Licence
Competencies
• Leads by example for the safety and security of all
• Considers environmental impacts in every decision and action
• Collaborates with others and shares information
• Sets direction and inspires others
• Communicates with impact
• Develops self and others
Technical Skills/Knowledge
• Knowledge of CN's Engineering department and field operations, including Safe Align
• Knowledge of Microsoft Office (Excel, PowerPoint, Word)
Knowledge of relevant systems (Systems, Applications, and Products (SAP), TIS, CTS, Bentely, ECPS, ETOP, ETAV, Data City BW)
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.