Workflow and Information Technology Security Lead

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions.

Job Description

The Enterprise Resource Planning (ERP) Workflow and Information Technology Security Lead is responsible for managing a team tasked with overseeing ERP Workflow and Information Technology Security functions for the OPAL ERP and DW/BI project. The team’s focus areas include implementation of all Information Technology Security and Workflows for the ERP project including Business Intelligence and third-party applications. This is a permanent exempt position that will move to maintenance and support after the project is complete (in 3-4 years).

Essential Functions

During the ERP implementation: ​

• Oversee the design and implementation of security processes and workflows in the new ERP system.
• Configure ERP information technology security and grant team access to applications and technologies.
• Review new ERP information technology security roles and employee responsibility-based requests.
• Work with City stakeholders and vendor to understand and communicate security access needs and system processes.
• Establish workflows and requirements for requesting and granting role access to employees.
• Confirm ERP security access requests align with organization's segregation of duties guidelines.
• Manage LDAP integrations with enterprise directory, ERP and BI solutions.
• Migrate ERP security configuration and validate migrations.
• Plan and schedule ERP security support-related work.
• Review all ERP security support-related documentation.
• Create/revise security reports/inquiries.
• Audit security access during installation and refine user permissions.
• Participate in implementation activities to update security models.
• The OPAL workflow and information technology security analyst roles will report to this position.

After the OPAL ERP and DW/BI project has been deployed:

• Identify, research, resolve and report on production support break-fix and enhancements requests related to workflows and security.
• Provide ongoing support for development and design of needed updates to workflows and security controls.
• Prepare for software updates and identify required testing scenarios.
• Review system enhancements and documentation as they are released by the vendor(s)
• Deploy security updates as needed for new software modules and features.

Competencies, Knowledge, Skills and Abilities

• Ability to keep ERP data confidential.
• Strong problem solving and analytical skillsets.
• Strong verbal and written communication skills with ability to create user and project security documentation and procedures, clearly and concisely.
• Good collaborating skills to create high quality and timely deliverables.
• Ability to work well under pressure and multi-task in a fast-paced organization.
• Experience working with ERP/BI technologies and tools delivered through the multiple operating systems.

Qualifications

• Bachelor’s Degree and 5-7 years of experience or equivalent combination of education and/or experience is required.
• Experience or education in information systems, computer engineering, or a related field preferred.
• Experience with ERP systems, workflows, and information system security.
• Experience managing operational teams.
• Experience with implementing ERP and/or DW/BI solutions strongly preferred.

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $110,000

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx