Community Health Worker Supervisor - Salary: $60,000

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities. CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives.
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents.
• People can offer meaningful insights into both personal experiences and how systems around them function.
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities.

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Position Summary:

This is a full‐time, grant‐funded position under the direction of Philly CEAL, University of Pennsylvania and National Institute of Health and CEO. The Community Health Worker Supervisor will manage up to 5 CHWs in promoting positive health outcomes through care referrals and information sharing, while also organizing their local community around the COVID‐19 vaccine to improve access to the vaccine and increase vaccine uptake. This position will report to the Community Health Worker Program Manager.

This is a grant-funded position and is guaranteed for a minimum of four years, with an additional yearly extension contingent upon satisfactory programmatic progress and availability of funding.

Essential Functions:

This is a full‐time, grant‐funded position under the direction of Philly CEAL, University of Pennsylvania and National Institute of Health and CEO. The Community Health Worker Supervisor will manage up to 5 CHWs in promoting positive health outcomes through care referrals and information sharing, while also organizing their local community around lifestyle changes that best affect health and safety outcomes. This position will report to the Community Health Worker Program Manager.

This is a grant-funded position and is guaranteed for a minimum of four years, with an additional yearly extension contingent upon satisfactory programmatic progress and availability of funding.

• Provide referrals for support services for people affected by the increase in violence due to psycho‐social stressors.
• Support CHW team with recruiting and facilitating community wellness workshops.
• Monitor supportive team productivity on multiple data platforms such as but not limited to Connect 4Health and NGPVAN.
• Ability to provide data (qualitative and quantitative) monthly summary reports to CHW Manager.
• Attend community tabling events.
• Conduct consistent check-ins with assigned CHWs.
• Visit assigned CHW host-organization site and improve engagement when necessary.
• Share resources on care for chronic conditions and improve access to city health centers and other federally qualified health centers.
• Create and find ways to support the creation and ongoing facilitation of peer‐to‐ peer support systems/networks.
• Other duties as assigned.

Competencies, Knowledge, Skills and Abilities:

Project Lead: ability to create high level strategy and outline the steps needed to meet all objectives, strong organization skills, detail-oriented, thorough in completing tasks, and persistent in pursuit of goals.

Mission-oriented: passionate about and dedicated to providing services to individuals living with chronic physical and behavioral health conditions in North Philadelphia.

Critical thinker: proven ability to work through complex problems/ tasks and the ability to prioritize and multi-task to meet deadlines.

Adaptable: ability to understand and respond quickly to changes in the environment or direction; ability to toggle between big picture and details; able to be motivated about many different kinds of tasks and projects; self-starter with the flexibility to work independently and as part of a team.

Effective communicator: strong oral and written communication skills, strong interpersonal skills, high level of emotional intelligence, and a track record of building effective relationships with diverse people.

Familiarity with electronic tools: fluency in Microsoft Office Suite required; excellent skills in Excel and PowerPoint; experience with VAN a plus.

Supervisory Responsibilities:

Up to 5 Community Health Workers

Other Specialties, Certifications, Physical Requirements, and Work Conditions:

• Regular, predictable attendance is required.
• Successful candidate must be a city of Philadelphia resident within six months of hire.

Qualifications

High School Diploma or GED Required

Strong candidates will come from the neighborhoods and communities they will serve and possess the following:

• Service coordination and navigation skills.
• Interpersonal and relationship‐building skills.
• A passion for serving your community.
• Desire to develop and practice community organizing skills.
• Knowledge of Philadelphia’s communities and being comfortable interacting with all different kinds of people with different backgrounds and opinions.
• Desire to use the knowledge, tools, and connections developed in this role to further your career opportunities in the future. Proven ability to build relationships and collaborate.
• Strong oral communication skills.
• Strength in troubleshooting and developing creative solutions. o Preferably have experiences as community health worker, community organizing, and/or has closely worked with marginalized communities.
• Must have a valid driver’s license and access to reliable transportation.

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary: $60,000 

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx