About City of Hope
Focused on eliminating cancer, diabetes and other life-threatening illnesses, City of Hope has established itself as a world-class leader in transforming the future of health. Raising the philanthropic resources to fuel its leading-edge research, its exceptional and compassionate clinical care, and its advancement of biomedical education and training, is a vital component of City of Hope's model of success.
Our Mission: City of Hope is transforming the future of health. Every day we turn science into practical benefit. We turn hope into reality. We accomplish this through exquisite care, innovative research and vital education focused on eliminating cancer and diabetes.
City of Hope's Commitment to Diversity, Equity and Inclusion
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City of Hope's diversity, equity and inclusion strategy aims to formulate a policy and systems-focused approach that addresses social determinants of health and responds to implicit bias and structural racism. Since its inception more than a century ago, City of Hope has been dedicated to providing equitable treatment to all the people we serve. This focus on inclusion is the cornerstone of our Diversity, Equity & Inclusion (DEI) strategy and reflects our commitment to those founding principles. Our mission, "to infuse DEI into the DNA at City of Hope," will serve as our north star and help ensure the tenets of diversity, equity and inclusion are an integral part of our day-to-day engagement with each other, our patients, their families and caregivers, and our broader community.
Office of Philanthropy Vision Statement
Philanthropy is at the heart of City of Hope's mission in turning "hope into reality." We offer an extraordinary donor and volunteer experience, one that invites, delights, and deepens relationships over time. City of Hope Philanthropy is one of a handful of premiere, exceptionally-regarded, and top-producing programs in the country.
Recruiting and developing exceptionally talented team members are hallmarks of the Office of Philanthropy. We demonstrate our commitment to our people through continuous learning and development opportunities and aim to foster an environment where each individual can thrive, personally and professionally. We increase the effectiveness of our team through transparency and accountability, building trust within teams; celebrating diversity and inclusion; enhancing team communications and removing roadblocks to maximize activation.
About the Position:
The Manager, Donor Engagement and Communications, will report to the Associate Vice President, Philanthropy Communications, and will play a key role in developing proposals, cases for support and other communications to engage individuals with the potential to make major, principal and transformative gifts.
The successful candidate will be a strategic thinker and a skilled and experienced persuasive writer who is able to translate complex scientific information for a donor audience. This individual should be a responsive, positive and amiable collaborator, who is comfortable interviewing enterprise leaders, physicians and scientists and strategizing with senior-level gift officers. The Director of Communications should be experienced creating a variety of donor-centric communications materials and familiar with brand/identity development, integrated communication programs, digital communications and effective graphic design. Experience in health care, higher education or other large, complex organizations is strongly preferred, as is a high comfort level writing about medical and scientific subjects.
Key Responsibilities include:
- The following are the primary areas of focus for the Manager, Donor Engagement and Communications:
- In consultation with fundraisers and senior leaders, write proposals and other solicitation materials to support major, principal and transformative gift conversations and solicitations.
- Write letters, impact reports, presentations materials, leave-behinds and other materials to help cultivate and steward our highest-level prospects and donors.
- Conduct thoughtful interviews with enterprise leaders, scientists, clinicians, program directors, graduate students, donors and administrators to support content development.
- Serve as a trusted resource for gift officers, assisting with their development of effective solicitation materials and communications strategies.
- Partner with colleagues on scripting for videos and creating material for donor events, and social media platforms.
- Write and collaborate on the writing of cases for support for strategic initiatives in philanthropy.
- Help develop and disseminate key messages for strategic initiatives in philanthropy. Ensure that messaging is consistent throughout proposals, white papers, case materials, publications, web pages and other communications vehicles.
- Collaborate with colleagues in Annual Giving, Planned Giving, Digital Communications, Donor Experience and Philanthropy Communications, Individual Giving and City of Hope's Marketing and Communications to disseminate key messages through various channels.
- Working with philanthropy leaders, help develop gift opportunities at the $100,000 to multi-million-dollar level to support strategic initiatives.
- Assist the Associate Vice President in implementing communications plans for strategic initiatives in philanthropy. Building on the case for support, develop secondary publications, one-sheets, website content, videos, digital communications strategies and other communications as needed.
- Develop proposal templates, elevator pitches and other tools, as needed, to help fundraisers advance gift conversations and ultimately secure significant gifts for strategic priorities.
- Collaborate with enterprise leaders and other partners on the development big ideas that can evolve into major philanthropic priorities.
- In addition, the Manager, Donor Engagement and Communications will:
- Develop and carefully monitor for the team all project timelines, ensuring that the necessary information is gathered, meetings are held, vetting takes place and design is completed, so that high-quality projects are delivered in an efficient and timely way.
- Keep the Associate Vice President and her/his designee updated on timelines and progress on various projects.
- Edit the writing of colleagues and peers for style, grammar, content and messaging.
- Collaborate with graphic designers on the design of proposals, publications, donor presentations and other materials.
- Manage other communications projects as assigned.
- Major, Principal and Transformative Giving - Develop compelling proposals and other communications materials to engage individuals with the potential to make major, principal and transformative gifts.
- In consultation with fundraisers and senior leaders, write proposals and other solicitation materials to support major, principal and transformative gift conversations and solicitations.
- Write letters, impact reports, presentations materials, leave-behinds and other materials to help cultivate and steward our highest-level prospects and donors.
- Conduct thoughtful interviews with enterprise leaders, scientists, clinicians, program directors, graduate students, donors and administrators to support content development.
- Serve as a trusted resource for gift officers, assisting with their development of effective solicitation materials and communications strategies.
- Partner with colleagues on scripting for videos and creating material for donor events, and social media platforms.
- Write and collaborate on the writing of cases for support for strategic initiatives in philanthropy.
- Help develop and disseminate key messages for strategic initiatives in philanthropy. Ensure that messaging is consistent throughout proposals, white papers, case materials, publications, web pages and other communications vehicles.
- Collaborate with colleagues in Annual Giving, Planned Giving, Digital Communications, Donor Experience and Philanthropy Communications, Individual Giving and City of Hope's Marketing and Communications to disseminate key messages through various channels.
- Working with philanthropy leaders, help develop gift opportunities at the $100,000 to multi-million-dollar level to support strategic initiatives.
- Assist the Associate Vice President in implementing communications plans for strategic initiatives in philanthropy. Building on the case for support, develop secondary publications, one-sheets, website content, videos, digital communications strategies and other communications as needed.
- Develop proposal templates, elevator pitches and other tools, as needed, to help fundraisers advance gift conversations and ultimately secure significant gifts for strategic priorities.
- Collaborate with enterprise leaders and other partners on the development big ideas that can evolve into major philanthropic priorities.
- Project Coordination - Monitor progress on various donor-facing projects, ensuring their successful and timely completion.
- Develop and carefully monitor for the team all project timelines, ensuring that the necessary information is gathered, meetings are held, vetting takes place and design is completed, so that high-quality projects are delivered in an efficient and timely way.
- Keep the Associate Vice President and her/his designee updated on timelines and progress on various projects.
- Edit the writing of colleagues and peers for style, grammar, content and messaging.
- Collaborate with graphic designers on the design of proposals, publications, donor presentations and other materials.
- Manage other communications projects as assigned.
- Serve as a role model for the Office of Philanthropy.
- Act as a communications leader in representing the Office of Philanthropy with City of Hope colleagues and external partners.
- Develop and maintain productive relationships with City of Hope faculty and staff.
- Demonstrate an ability to solve problems, overcome hurdles and navigate sensitive issues with discretion, tact and strong communication skills.
- Possess a thorough knowledge of City of Hope's vision, priorities and differentiating qualities.
- Participate in committees, task forces and other special projects as requested.
- Perform other duties as assigned.
- Must have a Bachelor's degree.
- Relevant experience may substitute for educational requirements.
- Must have 5 years experience in philanthropy communications, institutional communications, nonprofit communications, donor relations and/or philanthropy.
Preferred education experience:
- Bachelor's or Master's Degree in marketing, communications, journalism, English, creative writing, philanthropy, science or related field preferred.
- Development, Academic Medicine, Non-Profit Communications, Campaign Communications
- Familiarity with PowerPoint and Adobe Creative Suite
- Experience working in philanthropy communications in a complex medical or academic development setting is preferred.
- Exceptional writing and editing skills
- Meticulous attention to detail
- Excellent organizational skills and follow through
- Ability to:
- set schedules and manage deadlines effectively
- multi-task effectively
- diplomatically work with internal and external partners to drive next steps/completion of projects
- work well in team-oriented atmosphere and to engage high level administrators, faculty and volunteers
- work flexibly and collaboratively
- translate complex ideas for a general audience
- think strategically
- Highly developed political acumen and demonstrated ability to act with tact and diplomacy
- Excellent verbal skills
- Creativity
- Exhibit leadership qualities
- Effective facilitator in complex settings
- Sound judgment and decision making
- Excellent computer skills
- Experience working in philanthropy communications in a complex medical or academic development setting is preferred.
- Strong portfolio of writing samples that demonstrate facility with fundraising projects. Excellent command of language, grammar, spelling, with a good eye for detail.
- The ability to relate comfortably to leadership, faculty members, administrators, and staff.
Additional Information:
To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
- Posting Date: Dec 14, 2021
- Job Field: Philanthropy
- Employee Status: Regular
- Shift: Day Job