Join Our Team
As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.
Role Summary:
Reporting to the Senior Director of Digital Strategy, the Category Manager is responsible for supporting the day-to-day job duties for our mobile ordering platforms Snacks in a Tap and 3rd Party delivery (Uber Eats, Door Dash, etc.). This role will help develop and execute the eCommerce mobile ordering roadmap to drive incremental revenue for the organization. This role will influence and engage with key cross-functional departments to include operations, marketing, IT, accounting, and finance to drive the strategic roadmap and key program initiatives.
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Responsibilities:
- Identifies key opportunities to drive sales and basket size through assortment, promotions, bundles, customer experience enhancements, and operations execution
- Key contributor in developing long-term eCommerce strategic roadmap and key initiatives
- Leads cross-functional meetings to gain internal alignment, planning, and roadmap execution
- Manages 3rd Party delivery vendor relationships to include menu management, pricing adjustments, promotions, and operations
- Identify process improvements and opportunities to improve customer and operational efficiencies
- Analyze and track key program metrics
- Develop selling presentations to support program initiatives and updates to Food & Beverage leadership
Requirements:
- Preferred Bachelor's degree in Business (or similar); relevant work history considered
- 2+ Years of category management or ecommerce program management experience; 3rd party experience strongly preferred
- Proven ability to work both independently and collaboratively as part of a team
- Detail-oriented and ability to manage multiple work streams and adjust priorities as needed in a deadline-driven environment
- Strategic planning and creative thinking in driving continued program growth
- Exceptional verbal and written communication skills, for external and internal purposes
- Proficient in Microsoft Office (Word, PowerPoint, Excel)
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
- Employee Discount
- 401(k) Matching
- Growth Opportunities
- Education Assistance
- Health Benefits
- Parental Leave
- Paid Time Off
Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cinemark is an Equal Opportunity Employer