Overview
Chick-fil-A is looking for a Senior Network Engineering Lead - Cloud Transformation to expand and migrate our business processes and applications from an on-prem Data Center environment to sustainable cloud environments.
This newly created role is part of the Digital Transformation and Technology (DTT) Infrastructure and Network team who is responsible for implementing and maintaining connectivity to Chick-fil-A Restaurants and Support Center locations supporting critical business areas.
In this role you will utilize your networking expertise to design, build, deliver, and maintain a highly reliable, scalable, and complex cloud network infrastructure. You will also influence and contribute to strategic planning efforts as we continuously improve the delivery of networking services supporting our rapidly growing business.
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You will partner with DTT teams and other internal departments to help create solutions to facilitate business processes and requirements. You will also consult with external partners to bring in knowledge to support growth and innovation.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities
- Partner with other departments to gather business requirements to design and deliver network solutions
- Transform new design and innovation into simple, reliable, supportable, and repeatable solutions
- Partner with DTT cross-functional teams to enable application migration and development in cloud environments.
- Partner with the DTT Experience and Delivery team to lead chain-wide infrastructure rollouts
- Partner with the DTT Cybersecurity team on compliance audits, design requirements and new security guidelines required for Network Infrastructure
- Tier 3 Support - major incident and problem escalations which require network engineering expertise and assistance
- Provide knowledge sharing, streamlined documentation and live training to 1st/2nd Tier support teams.
- Design, deliver, and maintain network lab infrastructure supporting critical digital initiatives
- Consult with Vertical Business Lines and Ecosystems, innovating ways to provide solutions and suppliers
- Represent Chick-fil-A Infrastructure and Network in outside discussions, technical forums, and conferences
- Plans and directs projects and provides advanced technical knowledge, leadership, and consultation for the full stack of network infrastructure
- Research, design, and maintain network technology roadmaps to include strategic direction, hardware selection, network design, and managed service providers
- Own and direct network infrastructure hardware lifecycle management
- Full responsibility for network supplier governance and Operational oversight
- Cultivate new and current vendor relationships, including assistance with budgetary and financial strategy
- Identify capacity and performance issues to ensure continued, uninterrupted operation of networking infrastructure
- Maintain Technical Currency of existing network infrastructure.
- Maintain firmware and configurations of existing network infrastructure.
- Partner with internal and external developers to identify and implement network automations
Minimum Qualifications
- Expert level knowledge in network infrastructure technologies such as routing; switching; security).
- Expert level knowledge in Wireless technology such as Wi-Fi design, implementation, and troubleshooting
- Ability to apply, design and implement Software-Defined Networking concepts and technologies
- Subject Matter Expert in foundational network applications and concepts such as DNS, OSI Model, Encryption/PKI, QoS, IPSec, IP Protocol Suite (v4 and v6) HTTP(s), SNMP, SYSLOG, HTTP, TLS, VPN, DHCP.
- Design and implementation of Network Security - IPSec VPN, NGFW
- Experience with enterprise cloud networking
- Experience with implementing infrastructure using cloud-based SaaS solutions
- Coordination and Implementation oversight for operational
Preferred Qualifications
- Design and implementation of Routing protocols - EIGRP, OSPF, eBGP, iBGP
- Design and implementation of LAN Switching - VLAN, VTP, STP, EtherChannel,CoS, EVPN-VXLAN
- Design and implementation ofQosQuality of service configuration
- Design and implementation of TCP/IP protocol suite, Load Balancing
- Design and implementation of protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL
- Industry standard network certifications or practical industry experience
- Linux OS experience
- Coding - Scripting language knowledge (Python, Ansible, etc) and experience interfacing with API's
- Configuration and troubleshoot Wireless Access Points (WAP)
- Troubleshooting and resolving routing loop issues
- Analyze and interpret output of networking support utilities and tools
- Experience with networking Command-Line Interface (CLI)
- Network LAN/WAN Engineering
- Network Design and Implementation
- Supplier Management
- Hardware/Software Lifecycle Management
- Network Operations Oversight
- Network Configuration/Firmware Management
- Network Lab Management
- Software Development Process and Frameworks
- Design and Implementation of networking in cloud (AWS, Azure, GCP) environments
- Cisco CCNP, JNCIP, Fortinet NSE7, CISSP, AWS Architect and/or Advanced Networking
Minimum Years of Experience
5
Travel Requirements
10%
Required Level of Education
Bachelor's degree or equivalent experience
Preferred Level of Education
Bachelors Degree
Minimum GPA (4.0 Scale)
3.0