Principal Program Lead, Advanced Analytics Portfolio Lead

Overview

As a Principal Advanced Analytics Portfolio Lead, you lead the work to successfully scope, develop, launch and integrate into the business a substantial portfolio of advanced analytics products stewarded by the Advanced Analytics (AA) team within Enterprise Data & Analytics (ED&A). You will own the development of the vision and strategy for the products within this portfolio, plan for and lead their successful execution, and act as the primary representative of this portfolio to the business. This requires a person who has an entrepreneurial spirit and agile mindset with the enthusiasm and ability to develop trusted relationships and influence leaders and colleagues across the enterprise, including IT. The role requires a self-starter who can work under broad direction, capable of developing a point of view and selling the "art of the possible." Strong consultative and communication skills are key to success in this role and the ability to translate, interpret, visualize, and share outcomes to people at all levels of data literacy. It also requires strong agile project management skills. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

• Cast vision and strategy for the advanced analytics products within their portfolio.
• Develop product charters, plans, and roadmaps to advance the development and implementation of advanced analytics products within their portfolio.
• Align with business users and stakeholders on product requirements, scope, and plan product release cycles for advanced analytics products within their portfolio.
• Manage the product development backlog within their portfolio of advanced analytics products.
• Coordinate the work of a virtual full-stack execution team comprised of ED&A Data Engineers and Data Scientists, and DTT DSP Technical Product Owners and ML Engineers to develop and deploy all functionality and deliverables needed to drive product success.
• Act as the primary point of contact and voice to the business for the products within their portfolio.
• Lead and support the agencies or contractors, including content preparation of MSAs/Saas agreements with the business, legal, IT Security, and corporate procurement for complex technical and analytics needs
• Develop and manage program communication plans for their product portfolios to a wide array of key audiences across the business.
• Drive adoption and support training for the advanced analytics products within their portfolio.

• Consulting experience leading and influencing outcomes for broad-reaching, complex data and analytics programs that drive measurable business value working in an agile environment
• Has strong skills in understanding complex business problems and designing analytical solutions for business needs
• Has demonstrated experience in planning and coordinating analytics teams and project work
• Solid understanding of Restaurant or Service business and range of data, potential analytical measurement & models needed at the enterprise level
• Broad knowledge of technical platforms and analytical methods
• Very strong strategic and analytics consulting skills including Root Cause analysis for understanding complex enterprise-level business problems
• Experience and skill in leading all phases of large-scale data and analytics programs and portfolios using agile methodologies
• Outstanding enterprise-level thinker with strong verbal and written communication skills including visualization and "story telling" to audiences varying in technical acumen and data literacy
• Able to build strong trusted relationships with technical and non-technical people at all levels across the enterprise
• Can coordinate programs with multiple collaborative teams and workstreams anticipating and removing program roadblocks
• Able to generate value through measurable business outcomes
• Adept at overseeing change management initiatives resulting from new program and capabilities

• 10 years' experience
• Experience with organizational key performance measurement, leading change management initiatives; agile software development (e.g., JIRA), innovation, or design thinking
• Has experience shaping and influencing data and/or analytics strategy and policy