Computer Systems Analyst - Active Secret Clearance REQUIRED

Your future duties and responsibilities
• Engage stakeholders to foster robust working relationships and effective communication channels, involving business users, subject matter experts, and project teams.
• Elicit comprehensive business requirements using techniques such as interviews, workshops, surveys, and observations, ensuring accuracy and inclusiveness.
• Document business requirements clearly in structured formats, such as Business Requirement
• Documents (BRDs), Functional Requirement Documents (FRDs), Use Cases, User Stories, and Process
Flows, for a common understanding among all stakeholders.
• Analyze and document current business processes through techniques like process flow diagrams and swim lane diagrams to comprehend workflows.
• Propose optimized processes aligned with business objectives, reducing redundancies, and enhancing efficiency.
• Assess the feasibility of business process reengineering for improvements. Monitor and evaluate implemented process enhancements, continuously seeking stakeholder feedback for further opportunities.
• Prepare a detailed and well-structured business case document presenting project objectives, benefits, costs, risks, and other vital information for aiding decision-making by key stakeholders and senior management.
• Develop a comprehensive test plan outlining the testing scope, objectives, test scenarios, test cases, test data, and resources required for each project phase.
• Create detailed test cases and test scripts based on defined test scenarios, documenting steps, expected results, and any necessary preconditions or test data.
• Monitor and enforce quality standards throughout the software development lifecycle, identifying and tracking defects, collaborating with the development team for resolutions, and conducting retesting to validate fixes before release.
• Facilitate and support User Acceptance Testing (UAT) efforts, coordinating with end-users to validate the solution's functionality and verify it meets business needs before deployment.
• Develop strategies for managing organizational change during implementation, including communication plans, training programs, and addressing resistance to ensure smooth adoption.
• Create comprehensive end-user documentation, such as user manuals, guides, and FAQs, to provide clear instructions on effectively using the new IT system.
• Offer continuous support to end-users, assisting them with software-related inquiries, and providing training as needed to enhance their understanding and usage of the system.
• Diagnose and troubleshoot technical issues reported by end-users related to the off-the-shelf software, providing timely resolutions or escalating to the appropriate support channels.
• Customize the off-the-shelf software to align with specific business needs and requirements, ensuring optimal system functionality for the organization.
• Establish and maintain effective communication with the software vendor, reporting bugs, requesting enhancements, and staying informed about software updates or patches.

Required qualifications to be successful in this role
• Bachelor's degree in computer science or a related information technology field.
• 7 years of experience as a software developer.
• Experience analyzing system designs in order to increase organizational efficiency
• Experience with the development and implementation of software and hardware solutions
• Demonstrated ability to find innovative solutions to computer issues when necessary
• Clearance Secret (IT-II)

Desired Skills:
• Experience in providing advice and guidance to others in the application of information and best practices
• Ability to write and execute JIRA queries
• Familiarity with creating manual test scripts

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $95,000 $130,000.

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Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.