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Cencora

Dispatcher

Tokyo, Japan

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

POSITION SUMMARY:

This position is to ensure everything runs smoothly by coordinating with customers and relevant teams by providing precise logistics (planning and coordinating with drivers about shipment) for drivers to follow along on their routes and coordinating pick-up and delivery times. He or she will work as a point of contact for drivers and have all the information needed to make pick-ups and deliveries.

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PRIMARY DUTIES AND RESPONSIBILITIES:

Allocate and dispatch drivers/vendors to complete pickups, deliveries, tendering, and recovering shipments in an efficient and systematic manner. Provide drivers/vendors with detailed information for shipment pickups and deliveries. Monitor the route and status of drivers to coordinate and prioritize their schedule Being in touch with the customers about delivery details such as pickup or delivery times, and handling special requests if required Keeping track of dispatched orders, delivery routes of drivers, route adjustments, and pickup/delivery timelines Ensure that drivers comply with transportation regulations and laws Keep record of drivers' logs such as dispatched orders and arrival times Constantly monitor dispatch emails and ensure that all the emails are properly responded in a timely manner. Ensure to update the transport system with accurate information in a timely manner. Conduct any other duties as directed by Dispatch Supervisor or Operations manager and/or other managers.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Minimum high school graduate
  • Preferred: Experience in the logistics field

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Strong interpersonal and communication skills.
  • Sound level of numeracy and demonstrated attention to detail
  • Strong time management and organizational skills.
  • Sound written and verbal communication skills.
  • Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands.
  • A calm and customer-focused approach.
  • Ability to use initiative
  • English skills (reading, writing and speaking)

What your background should look like

POSITION SUMMARY:

This position is to ensure everything runs smoothly by coordinating with customers and relevant teams by providing precise logistics (planning and coordinating with drivers about shipment) for drivers to follow along on their routes and coordinating pick-up and delivery times. He or she will work as a point of contact for drivers and have all the information needed to make pick-ups and deliveries.

PRIMARY DUTIES AND RESPONSIBILITIES:

Allocate and dispatch drivers/vendors to complete pickups, deliveries, tendering, and recovering shipments in an efficient and systematic manner. Provide drivers/vendors with detailed information for shipment pickups and deliveries. Monitor the route and status of drivers to coordinate and prioritize their schedule Being in touch with the customers about delivery details such as pickup or delivery times, and handling special requests if required Keeping track of dispatched orders, delivery routes of drivers, route adjustments, and pickup/delivery timelines Ensure that drivers comply with transportation regulations and laws Keep record of drivers' logs such as dispatched orders and arrival times Constantly monitor dispatch emails and ensure that all the emails are properly responded in a timely manner. Ensure to update the transport system with accurate information in a timely manner. Conduct any other duties as directed by Dispatch Supervisor or Operations manager and/or other managers.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Minimum high school graduate
  • Preferred: Experience in the logistics field

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Strong interpersonal and communication skills.
  • Sound level of numeracy and demonstrated attention to detail
  • Strong time management and organizational skills.
  • Sound written and verbal communication skills.
  • Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands.
  • A calm and customer-focused approach.
  • Ability to use initiative
  • English skills (reading, writing and speaking)

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/cencora

Schedule

Full time

Affiliated Companies:

Affiliated Companies: World Courier K.K. Japan

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Client-provided location(s): Tokyo, Japan
Job ID: Cencora-R248513
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • FSA
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Internship Program
    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program