Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
We now have an exciting opportunity to become part of an established and high performing team as our new Customer Care Advisor (Monday - Friday 8.30am-4.30pm, 9am-5pm or 9.30am-5.30pm).
Who are Alloga?
Alloga UK provides supply chain solutions for healthcare manufacturers. A highly successful, rapidly growing Company that provides a range of warehousing and distribution services to an increasing number of Clients, specialising in pharmaceutical, healthcare, veterinary, and consumer products. Alloga UK support some of the largest blue-chip pharmaceutical companies operating in the UK.
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What will you do?
You will embody Alloga's core values in providing the highest level of Customer Care to both our Clients and Customers. Working as part of an established team, reporting into the section Supervisor and Team Leader, you will be required to respond with Client and Customer enquiries to a high professional standard. Bank Holiday working will be required.
Key responsibilities;
- Communicate with Customer and Clients, and co-ordinate responses from internal departments
- Process orders in an efficient and accurate manner
- Manage e-mail enquiries and facilitate performance reporting
What will you bring?
The successful candidate will demonstrate the ability to work accurately and efficiently, with the ability to work alongside a dedicated team, but also work on your own initiative. Service minded, you will be a strong communicator with both internal colleagues, and Clients and Customers, and able to prioritise according to workload. Potential opportunities for advancement within department.
Key skills & attributes;
- Previous Customer Service or Order Entry Experience preferred
- Service orientated with the ability to work well within a team environment
- Well organise with Excellent PC and administrative skills
- A strong communicator with an excellent telephone manner
Why work with Alloga?
After experiencing substantial growth Alloga continues to expand. Working with us you will receive:
- Competitive salary
- Unrivalled opportunities for progression across a multinational employer with an impressive internal promotion record
- Access to wide ranging training programmes designed to assist progression
- Employee benefits schemes
- Free Parking
What your background should look like
What Cencora offers
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Schedule
Full time
Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned