CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish.
Our advanced capabilities in AI, IoT, telematics, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy's digital transformation.
At CCC, our mission is to keep people's lives moving forward when it matters most. Diversity of experience and perspective is key to our pursuit so we can deliver a future of possibilities for our customers.
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The Role
The Workday Functional Architect - Financials will have responsibility for the successful implementation, integration, and customization of Workday applications from project initiation to production roll-out. The successful candidate will work closely with business owners gathering requirements, designing, delivering, and supporting business transformation using Workday in areas of Core Financials, Banking and Settlement, Procurement, Expenses, Supplier Accounts, and Projects.
Key Responsibilities:
- Demonstrate a deep understanding of Workday Financials with a focus on the Foundation Data Model (FDM)
- Ability to provide high quality Workday product support across all Workday Financial modules.
- Help team to understand and adhere to methodology, and provide feedback to appropriate parties internally to support continuous enhancement of our tools and process
- Work with business stakeholders to identify and analyze business processes, workflows, requirements, issues and opportunities, and evaluate the potential application of new application extensions or modified technology solutions and/or business processes.
- Resolve data discrepancies and integration issues between all business systems & applications.
- Participate in review and understanding of changes to functional configurations, added functions for new software releases, assistance with testing and training development to increase functional application knowledge for quicker customer service/problem resolution. Demonstrate clear, effective, and readily understood verbal and written communication skills.
- Tier 2 and Tier 3 application support including incident troubleshooting, issue resolution, and follow-up, may include system patching and upgrades.
- Assists internal customers with problems, and provides support to users with systems- related inquiries and requests in a timely manner.
- Performs role of technical SME for assigned applications.
- Implement Continuous Service Improvement opportunities.
- On call Support during holidays and off business hours for anything that requires immediate production down attention.
- Facilitate weekly program/projects status updates with associated teams on progress towards deliverables and milestones.
- Escalate issues to leadership for engagement and resolution.
- Apply technical expertise to resolve complex issues.
Requirements:
- Bachelor's Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
- 5+ years of experience with Workday Financials specifically in Core Financials, Procurement, Supplier Accounts with experience in business processes, validations, and reporting.
- Experience with Windows Operating Systems (both Client and Server) and Microsoft Office Suites
- High attention to detail; elevated level of concern about keeping the platform running smoothly
- Ability to multitask and meet deadlines
- Ability to work independently while keeping management informed of all activities
- Problem solving skills are must
- Excellent communication and organizational skills
- Familiarity with Workday Adaptive Planning and Consolidations is desired
About the company's commitment to its employees
CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.
CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.
CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. For more information about our benefits please check out our careers site. Careers | CCC Intelligent Solutions | CCCIS
Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.
Please check out our corporate profile as well as get a chance to meet some of us by clicking on the following link.
CCC Intelligent Solutions Jobs and Company Culture (themuse.com)