Content Manager, B2B Marketing (Afterpay & Cash App)

Check out our locations, benefits, and more at cash.app/careers.

Description

We're looking for a powerful pitch creator and storyteller who can bring to life the power of our retail payments and marketing solutions in order to acquire and retain our merchant partners.

This role will be responsible for creating, evolving and maintaining the Mid Market and SMB sales pitch system by regularly enhancing it with compelling data and relevant messaging.

You'll partner closely with various marketing, analytics, and sales stakeholders to translate our capabilities into merchant-focused messaging and enable our reps to articulate this messaging with impact.

Responsibilities:

• Lead regular narrative enhancements of our Mid Market and SMB foundational, advanced and other sales marketing materials (best practices, QBR templates, case studies, email outreach drafts, one-sheets) with messaging that communicates new product launches, merchant success stories, and up-to-date business metrics.
• Exercise an editorial and analytical mindset to develop messaging that deeply resonates with retail decision-makers backed by the data that proves it.
• Use your operational and deck-building prowess to ensure that new content complements our modular content library, building on our existing materials in a way that is easily deployed by sales reps.
• Support enterprise sales when applicable primarily by creating ux/ui mockups for lighthouse deals.
• Maintain core sales materials on a quarterly basis to ensure metrics and claims are up to date based on earning results, market changes and competitive intel.
• Own the virtual room during enablement sessions by bringing to life our pitch narrative for merchant-facing teams in a way that engages and inspires.
• Be a cross-functional connector to proactively gather product, data, and campaign information and masterfully package it into merchant-focused messaging.

Qualifications

• Minimum 5 years of experience supporting sales or account management teams with pitch materials in a fintech, SAAS, or Mar- or Ad-tech business.
• Must have impeccable attention to detail and a sharp eye for content design, including the creation of slides and ux/ui design
• Experience servicing any of the Top 100 retail businesses in North America is a plus
• Adobe Creative Cloud and Figma experience preferred

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $122,900 - USD $169,000
Zone B: USD $114,200 - USD $157,100
Zone C: USD $108,200 - USD $148,700
Zone D: USD $98,300 - USD $135,200

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We've noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.