Regional Human Resources Manager

• Execute change management (ADKAR) based on company or COE direction

Partner with Store Senior Managers to continuously monitor and improve the associate experience.

• Provide leadership and support to Managers and Associates on policy interpretation
• Coach managers on performance management
• Stay updated on company, HR and centralized support developments and best practices and implement in stores/locations

Review and apply all federal, state, and local laws in conjunction with CarMax policies and procedures such as Proper Recording of Time

Build and maintain strong effective partnerships with management teams and develop a position of influence to maintain the valued CarMax culture

Establish and maintain trust with associates at all levels of the organization.

Participate in and/or manage various projects as assigned.

QUALIFICATIONS

Bachelor's degree or equivalent preferred

5+ years of current Human Resources experience, preferably with a big-box, multi-unit retailer with heavy emphasis on employee relations.

Strong problem-solving and influencing skills, a hands-on approach in working with line management, and the ability to work independently in a dynamic environment.

Proficiency with Microsoft Office Suite including Word, PowerPoint, and Excel

This person will work in our regional office and travel 3-4 days a week among CarMax locations in the region (Region includes OH, KY, IN and parts of GA). Some overnight travel is required.

Internal candidates must have completed Senior MDP. Please partner with HR Services on any exceptions to this requirement.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Client-provided location(s): Columbus, OH

Job ID: carmax-10573_JR-163138

Employment Type: OTHER

Posted: 2025-07-31T11:35:56