9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144
CarMax, the way your career should be!
About this job
We are looking for a detail-oriented and skilled Marketing Coordinator to support in the development and execution of digital marketing strategies. This role will focus on vendor communication, portal management, and execution of manual campaigns. The Marketing Coordinator will oversee workflows, governance, testing, and the promotion of digital content within the CMS portal.
What you will do
- Coordinate and maintain consistent digital content across various channels (letters, emails, SMS, etc.) and environments to ensure accuracy and alignment with marketing and branding strategies.
- Support the planning, execution, and monitoring of digital marketing campaigns, including email and SMS.
- Collaborate with content creators and marketing team to implement content strategies effectively within the CMS portal.
- Proactively identify and resolve issues related to CMS performance, user access, and content delivery.
- Build and maintain positive relationships with external vendors and consultants to support digital communication projects, updates, and integrations.
- Coordinate and execute monthly code promotion activities in accordance with outlined monthly timeframes, identifying issues and taking partnership for resolution.
- Maintains coordination, execution, and oversight of governance process for all digital content. Identifies gaps and drives enhancement to governance processes.
- Develop and maintain job aid documentation related to CMS processes, workflows, and troubleshooting.
- Partner with Marketing and audit team to handle any incoming audit requests, ensuring timely and accurate response.
- Maintain LeanKit cards on a weekly basis to track progress, updates, and deadlines for ongoing marketing projects.
- Monitor daily SMS and email campaigns to ensure successful sends and timely issue resolution when necessary.
- Ensure all digital communications are consistently up-to-date in various tools such as Miro, SMS doc, etc.
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Purpose of this role:
The Marketing Coordinator will report to the Digital Marketing Manager of Customer Experience. The ideal candidate will be highly organized, with strong project management skills and the ability to juggle multiple tasks and deadlines. You will have excellent written and verbal communication skills, attention to detail, and the ability to collaborate effectively with cross-functional teams to support our digital marketing initiatives.
Qualifications and Requirements
- Two (2) year associate degree and/or 3-4 years of experience in a comparable role.
- Proven ability to foster positive relationships with internal teams and external vendors.
- Excellent problem-solving skills and attention to detail.
- Strong prioritization, organizational and project management skills.
- Basic knowledge of and experience in content management systems (CMS).
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.