8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!
About this job
The Consultant is responsible for working with the stores and vendors to troubleshoot and resolve problems to keep facilities operating smoothly and to ensure the production of the store is not impeded upon.
This position functions as a coordinator to the stores in supporting with facilities related issues. This position is responsible for tracking updates and scheduling maintenance repairs and holding vendors accountable to meeting SLA's, through our vendor network.
What you will do - Essential Responsibilities
• Providing facilities maintenance assistance to CarMax store locations on a regional basis, supporting approx. 20,000 work orders annually.
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• Receiving and resolving store facility work requests and emergency calls through a network of CarMax facility vendors/contractors. Utilizing CarMax eFacilities system to manage and follow up on work requests, dispatching, and status updates.
• Collaborating with store, regional, and corporate management on store facility issues.
• Evaluating CarMax store facility needs to ensure adherence to standards, evaluating solutions, estimating costs, developing budgets, and coordinating repairs with contractors.
Qualifications and Requirements
• 1-2 years experience in project management or Facilities preferred
• 1-2 years experience in Construction / Facilities experience preferred
• Proficiency in Microsoft Office software required
• Attention to detail and ability to handle multiple tasks on time sensitive schedules required
• Must know and understand the business and facilities process and procedures to meet business objectives
• Strong analytical and organizational skills required
• Database and spreadsheet experience required
• A minimum of 10% travel is required
• Availability for 24 hour emergency calls required
Work Location and Arrangement: This position will have a hybrid work arrangement and work from our Richmond Virginia Home Office location
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.