Senior Principal, Business Operations and Strategy
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Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
CarGurus is looking for a highly motivated Sr. Principal, Business Operations & Strategy to lead Digital Retail efforts across the organization. You will work cross functionally to implement critical business initiatives and will have the opportunity to work alongside leadership teams in Sales, Marketing, Business Development, Finance, and Product.
You'll not only be helping to guide the strategy, but you'll also be gaining operational experience in leading and growing existing business lines. A successful candidate will have strong analytical, presentation, and executive presence to work cross-functionally to implement change.
We seek thoughtful, daringly curious candidates who can dive into sophisticated data, draw insightful conclusions, and translate to an executive audience. By helping set and implement elements of our strategy, you will have a visible and real-world impact across a wide range of CarGurus' businesses.
What you'll do
- Own and drive expansion of existing DR business lines. Continuously monitors business fundamentals; proactively discovers problems before they occur and identifies opportunities that move the business forward (includes regular reporting on health of the business)
- Lead efforts on sophisticated business analyses and advanced modeling and translate data into actionable insights.
- Organize and facilitate core business planning, operating cadences, and leadership engagement to achieve organizational outcomes.
- Determine comprehensive sales, product, and business strategies that solve complex business challenges and address the needs of customers and stakeholders across various functions to drive incremental growth.
- Lead comprehensive research and analysis on market trends, customer behaviors, and competitive positions to identify opportunities to scale operations and drive maximum value for the business.
- Deliver polished presentations with data-driven insights and a strategic narrative to influence executives to adopt recommended strategies. Determine actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives.
What you'll bring
- 6+ years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory experience or 4 years of experience with an advanced degree (experience in consumer, automotive, digital, or SaaS industries a plus)
- 2+ years of experience working with executive stakeholders.
- Experience collaborating with multiple stakeholders across organizational boundaries.
- Structured problem-solving skills/critical thinking combined with strong business acumen.
- Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.
- Proficiency in BI and reporting tools (g. Looker, Salesforce), or demonstrated ability to learn a new tool
- Ability to operate at breadth and depth
- Relentless passion for getting things done
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Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at CarGurus.