Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Capital One

Risk Manager (Audit & Exam Engagement)

Richmond, VA

West Creek 1 (12071), United States of America, Richmond, Virginia

Risk Manager (Audit & Exam Engagement)

As a Risk Manager in Capital One's Card Risk Office you will be responsible for working with the Card Risk organization business to identify and consult on potential risks to Capital One. At Capital One, we are the first line of defense to ensure our Company remains well-managed and profitable.

Risk Managers at Capital One are highly motivated Risk Management professionals with excellent analytical, organizational, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. As Capital One evolves to meet the ever changing technology landscape, so do our Risk Managers. A successful Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws / regulations and good Risk Management practices. They are forward thinking, quick to adapt, and technologically adept. Risk Managers have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to appropriately manage risks within the Card business. This organization plays a critical role in helping to ensure the company's risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions at an enterprise level, and opportunities to reduce, mitigate, or avoid the risks altogether.

Want more jobs like this?

Get Project Management jobs delivered to your inbox every week.

Select a location
By signing up, you agree to our Terms of Service & Privacy Policy.


This position, Risk Manager (Audit & Exam Engagement), will apply your project/process management and analytical skills to support the management/response coordination of relevant audits and exams for the organization.

Specifically, this associate will:

  • Drive centralized management of audit & exams; facilitate internal audit and regulatory interactions (e.g., development of management responses, additional request facilitation, etc.) in coordination with and in support of key internal stakeholders
  • Assist with the development of key strategic process enhancements
  • Support reporting and analytics needs, including the gathering of insights and data, preparation of written reports, and oral presentations to communicate identified issues and recommended remediation actions specific to audits & exams
  • Leverage technology to assist with day to day audit and exam facilitation/management
  • Proactively identify process improvements that will improve risk practices, including opportunities for automation
  • Support centralized management of internal risk processes and deliverables
  • Resolve or escalate impediments to help the organization deliver on its top priorities in a timely and efficient manner
  • Develop and coordinate internal processes and program governance maturation
  • Assist in managing key deliverables across various initiatives
  • Assist in development and sustainability of key programs

You should consider this role if you're someone who:

  • Thrives wearing multiple hats and work with a wide variety of teams
  • Loves to continuously learn
  • Is a keen reader of people, culture, and tea leaves - building the relationships to make things happen
  • Is highly functional in a dynamic environment
  • Is comfortable bending between tactical and strategic
  • Demonstrates sound judgment, even when working in new situations and scenarios
  • Communicates in a clear, compelling way to influence individuals at all levels
  • Collaborates effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, Compliance, Business Risk Offices, Operational Risk Sub-Steward organizations, Information Technology, Basel Program, Internal Audit, Regulatory Relations, etc. to achieve objectives
  • Card Risk associates have a high level of exposure across lines of businesses and have the opportunity to work with stakeholders to create and implement innovative solutions to identify and mitigate potential risks to the Company through effective risk management

Basic Qualifications:

  • High School Diploma, Military or Equivalent Certification
  • At least 4 years of experience in Process Management or at least 4 years of experience in Project Management
  • At least 3 years experience in Risk Management

Preferred Qualifications:

  • Bachelor's Degree
  • 6+ years of Risk Management experience
  • 6+ years of experience in Process Management or 6+ years of experience in Project Management
  • 2+ years of working experience with Audits or Exams
  • Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)
  • Lean, Agile, Six Sigma, Business Process Management, or Project management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Client-provided location(s): Richmond, VA, USA; McLean, VA, USA
Job ID: capital-R182953
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led

Company Videos

Hear directly from employees about what it is like to work at Capital One.