Principal Risk Associate, Premium Products & Experiences | Retail Bank

Principal Risk Associate, Premium Products & Experiences | Retail Bank

As a member of the PPX Risk Management team you will apply your analytical, risk management, and project management skills to support the Capital One Lounges team. If you want to be part of a thriving business that values unique perspectives, challenges the status quo, and pioneers international risk management we need you!

As a Risk Advisor at Capital One you'll be responsible for working with business partners to identify and mitigate potential risks to Capital One Lounges. Risk Advisors at Capital One are highly motivated Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

Responsibilities:

As a Principal Associate level risk advisor you will:

• Have an opportunity to support a fast growing business through product development lifecycle from ideation to execution, (domestic and international)
• Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies and implement risk management practices; support our business partners to drive the risk/return trade-off decisions
• Partner closely with the Capital One Lounges team to lead and deliver on our well-managed agenda
• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates (i.e. Capital One Lounges and PPX Technology Risk team)
• Manage multiple tasks and meet deadlines, independently and with team collaboration
• Oversee Capital One Lounges risk event remediation and Capital One Lounges complaints impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
• Work across the division to execute the first line risk assessments, consulting on effective challenge, and assist with establishing risk mitigation plans
• Participate in or lead risk forums and contribute to continuous improvement of risk management practices
• Stay abreast of the changing regulatory environment (domestic and international) and understand the impacts to the business areas that you support
• Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)
• Other risk efforts, including but not limited to: Audit/Exam support, Control testing, RMAP coverage, Hosting Office Hours with Legal and Compliance, and supporting business on everyday Risk management areas
• Lead ad-hoc projects to improve processes or control environment to mitigate risks (e.g. execution errors)

• You are a critical thinker who seeks to understand the business, its processes, risks and control environment
• You create energy and an environment that fosters trust, collaboration, and belonging.
• You possess a relentless focus on quality and timeliness
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking
• You develop influential relationships based upon shared risk objectives
• You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team.

• At least 2 years of experience in project, process, program, or risk management

• 3+ years of experience in project, process, program, or risk management
• 2+ years of experience in presenting to senior leadership