Business Analyst Lead

Job ID Number

R4650

Employment Type

Worksite Flexibility

Job Summary

Job Description

We are looking for a Business Analyst Lead to perform various functions inclusive of business analyst, product owner, and Quality Assurance within a project team. This position will be full-time and on-site.

What You'll Do

• Exhibit subject matter expertise on the low level design of the product

• Understand the product’s entire technology stack

• Understanding relational database fundamentals and working knowledge of the product data model

• Understand the interdependencies between the product and other products within the enterprise

• Configuration and testing of the application

• Supporting end users through UAT cycles, project assignments, help tickets, and work orders

• Create and maintain product roadmaps

• End user support during stabilization & operational support

• Support of production like development & test lab environments

• Create and maintain relevant product documentation

• Work with the business to develop/enhance the product

• Configure the product in all environments

• Create change tickets and follow up to ensure changes are implemented

Management of a product back log of defects and enhancements

What You'll Need

Required:

• Excellent written and verbal communication

• Adept at learning new Relational database models

• Proficiency with MS Excel, including VLookup and Pivot tables, Reporting (Crystal Reports preferred) and other database tools (Toad\SQL Developer)

• Proficiency in generating complex SQL queries and scripts. Primarily Oracle.

• Demonstrate flexibility during times of change and ability to adjust to shifting priorities, demands and timelines.

• Adept at independently conducting research and understanding when escalation to a manager is appropriate and escalating in a timely manner.

• Ability to learn, understand and apply new technologies independently and with training.

• Self-motivated and able to work independently, as well as in a team environment.

• Sensitivity to an environment which may collect and maintain data relevant to GDPR, PCI, PII regulations.

• Application Software Delivery Life Cycle, Implementation, and Support: 5 years

• Relational Databases & SQL: 5 years

• Crystal Reports Writing: 1 years

• Experience with application development & support team with system integration

• Experience with Jira, SharePoint, Confluence, Work Front, Service Now

Preferred:

• Bachelor's Degree in Information Technology related field preferred; knowledge of financial terminology and systems

• 2+ years experience working with Financial software and/or Oracle Hospitality Cruise software, 2+ years working in Cruise industry or with cruise technologies

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.