Senior Business Analyst - Bangalore - Hybrid

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

• Understand BRACS baseline products and modules, the underlying data models, their functional and technical interdependencies, and methods for configuring each module for the Client
• Elicit client requirements through interviews, document analysis, data analysis and by writing and conducting joint reviews of use cases, user stories and scenarios, as well as data flow, system, and business workflow diagrams, with the goal to align the client solution with BRACS baseline product
• Work with and support Project Managers to align on project scope, client relationship management, assist with work estimation, resource allocation and task prioritization
• Partner with internal Business Analysts, Client Service Managers, Product Specialist and Developers to complete the client Solution Document and communicate the project solution to the client
• Translate business requirements into appropriate functional specifications needed for technical product development and configuration
• Develop SQL scripts and other tools to assist with data analysis, QA, defect resolution and assist with functional requirements and system configurations
• Progress project tasks through the BRACS formalized workflow using JIRA
• Conduct external client training on delivered solutions
• Triage and conduct in-depth analysis of UAT and Production support issues and requests, by reviewing existing documentation, searching, and examining JIRA ticket history, and by working with various BRACS teams to determine and communicate the appropriate course of action

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.