Adobe Platform Administrator

Company Overview

About Bridgestone 

 

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

 

At Bridgestone, you are always Free to Be

 

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

 

So, show us what you are made of, because who you are is what we need.

 

Responsibilities

Provides platform administration and product ownership of Bridgestone’s Global Adobe platforms and supporting integrations. A successful candidate in this role will work closely with our business units across the globe, Adobe partners, and internal teams to provide user management and support across our Adobe products. We are looking for someone who has a strong understanding of project management, is detail-oriented, and can work cross-functionally.

• Develop and maintain a product roadmap that aligns with our organizational goals, addresses our stakeholders’ needs, and drives continuous growth and improvement.
• Collaborates with stakeholders and cross-functional teams:
  • To understand their needs and requirements related to assigned products.
  • To troubleshoot issues and manage support requests with the Adobe Success Team.
  • To manage the backlog of enhancements and feature requests.
• Provide guidance to stakeholders for product training and support on assigned Adobe products.
• Stay informed about the Adobe roadmap and service outages to report out as needed.
• Prepare reports detailing adoption accomplishments and improvement opportunities.
• Own and manage the Admin Console to centrally manage user permissions, product profiles, and support tickets:
  • Establish and maintain governance around user roles, permissions, and taxonomy across all stakeholders.
  • Work with stakeholders as needed when onboarding new teammates or Adobe products.
• Oversee and collaborate with IT on the technical architecture of our Adobe ecosystem as new integrations are needed.
• Liase with the Digital Enablement and Customer Data teams to identify and track KPIs and metrics, delivering updates to stakeholders as necessary.
• Conduct regular audits of permissions and user activity to maintain system integrity and security.
• Decision making guided by a customer-centric mindset and the strategic objectives of area of specialization.
• Leads projects or processes of diverse scope, while working independently with limited supervision.

#LI-Hybrid

Qualifications

• A minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree.
• Experience with Adobe Products Suite (AEM, AEP, Creative Cloud, Admin Console) and other marketing technology
• Experience collaborating with technical product teams including offshore resources and working in matrixed environments.
• Passionate about technology and committed to continual improvement.
• Excellent communication skills and stakeholder management across technical and non-technical teams.

Preferred Qualifications

• Bachelor’s degree in Marketing, Computer Information Systems, Computer Science, or a related discipline.
• Automotive, manufacturing industry, and/or retail experience preferred

 

What we offer

 

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.

Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”. We offer you more than just competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Client-provided location(s): San Francisco, CA

Job ID: 2745187235

Employment Type: OTHER

Posted: 2025-04-03T15:14:00