Quality Engineer

This position reports to the Director of Quality and will be responsible for providing quality engineering services to cross-functional teams. Primary duties are to assist all team members with the quality activities needed to successfully meet product quality objectives, as well as project goals with regards to time-to-market, cost and performance. This person will help develop and implement product and process improvements from design through the product life cycle - supporting New Product Development and Resource projects and working closely with Product Marketing & Channel Management, Sourcing, Supply Chain, Operations, Consumer Relations and key suppliers.

Responsibilities:

• Establish or update product specifications based on product performance, functional expectation, and quality inspection and testing requirements
• Establish and maintain product Failure Mode and Effect Analysis (FMEA) records
• Manage quality metrics and present findings and recommendations to the product review team.
• Coordinate quality inspection activities such as product auditing, inspection, and control plans and proactively seek out quality improvements for new and existing products.
• Perform benchmarking and testing of concepts & prototypes as required
• Perform product failure analysis and recommend solutions with corrective action plans
• Review product and packaging designs for quality improvement opportunities and manufacturing ease
• Incorporate customer feedback and identify and ensure best process and product practices are used across similar processes and products
• Participate in quality reporting and product review process. Disseminate product quality information to all members of the cross-functional teams. Data trends analysis utilizing call center data, consumer web reviews, and retailer returns data.
• Participate in New Product Development (NPD) projects and collaborate with cross-functional team to translate customer needs into product requirements
• Maintaining the product material database

• Bachelor's Degree in the Mechanical Engineering, Chemical Engineering, Packaging Engineering or other technical discipline required.
• 3-5 years of relevant work Experience in a manufacturing or independent test lab environment.
• Proficient in the use of typical quality lab tools such as caliper, tensile meter, torque meter, and etc.
• Proficient with Excel, PowerPoint and Visio and able to produce professional and clear reports
• Lean Six Sigma experience or proficient in statistical analysis a plus
• Prior experience in consumer packaged goods industry a plus

• Communication - Must have excellent interpersonal communications skills, both written and verbal with a demonstrated ability to communicate effectively with cross-functional team including suppliers, customers and associates.
• Problem Solving & Decision Making - Identify and solve problems, develop innovative solutions, act decisively, and show good judgment.
• Organization & Time Management - Highly organized and able to execute multiple projects and associated tasks successfully.
• Results Orientation - Maintains an appropriate focus on short- and long-term goals. Motivated by achievement, and persists until goals are reached, conveying a high sense of urgency.
• Team Player - Respond to requests from other parts of the organization. Ability to work with and motivate people. Works with cross-functional teams to solve technical issues.