WHAT YOU'LL DO
As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's TMT Practice Area (telco sector), you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data, and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.
As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.
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YOU'RE GOOD AT
Solving complex client problems through relevant analytical approaches and customized solutions in telecommunication sector
Analysis and problem solving, with a high capacity for conceptual and strategic/end-to-end thinking
Operating comfortably in a client-facing role, managing demanding internal and external clients in a positive, service-oriented way, building strong relationships and demonstrating adaptability to bring value to teams at all stages of business development and case work
Working flexibly, in an ever changing and complex environment, bringing a curious and creative mindset, demonstrating an openness and drive for purposing new and innovative ideas, and being comfortable with ambiguity and navigating a fast-paced environment
Managing and communicating with senior internal stakeholders as well as partner organizations and clients, to present and engage audiences effectively
Working collaboratively and effectively with teams, proficient in agile ways of working
Prioritizing workload including through transparent discussion with senior stakeholders, operating with autonomy to execute on the planned priorities
Telling a structured, clear and visually engaging story and creating impactful intellectual property that will build on our knowledge base
YOU BRING (EXPERIENCE & QUALIFICATIONS)
1-2+ years of consulting / industry experience focusing on operational aspects within the telecommunications sector or other industries (e.g. Financial Institutions, Energy grids). Candidates with consulting experience preferred
Candidates should have experience on operations transformation topics, Including, but not limited to, digital/ cost transformation, project management office/ project management, process optimization and other emerging topics
In lieu of consulting experience, 2+ years minimum industry experience required
Bachelor's Degree required
Fluency in English
Strong business acumen and problem-solving capabilities
Strong written and verbal communication skills
Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment
YOU'LL WORK WITH
As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
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