WHAT YOU'LL DO
The Senior Advisor Program is a curated network of C-Suite Senior level executives, former BCG MDPs, and industry & function leaders. The program includes over 225 Senior Advisors that provide a set of experiences and resources to help BCG case teams drive transformation change, provide pragmatic credibility along with deep expertise, and coach and build relationships with BCG clients.
As Senior Manager of the NAMR Senior Advisor Program you will work closely with the MDSP and Director who lead the program to help build, develop, and oversee day to day operations including; decision and business support, senior stakeholder engagement and ownership of the financial planning and budgeting.
This role will require strategic development and business build-enthusiasm to help identify and drive key growth vectors for the program, increasing visibility and growing the SA program by supporting recruiting efforts, refining affiliation strategy, and working closely with our Practice Areas to identify gaps and opportunities to support further.
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You should be a self-starter with outstanding organization and communication skills, excited about working in an entrepreneurial environment, and you should be adept at building strong relationships.
YOU'RE GOOD AT
You will own and drive key initiatives and projects in support of the Regional MDSP program lead and Global Program Director, including various potential NAMR client team proposal excellence and coaching efforts as needed.
You will act as a thought partner and counsel for program management, providing insights and recommendations for action based on quantitative and qualitative data analysis
You will own and be accountable for managing the Senior Advisor Lifecyle and experience including pipeline planning, contracting, integration and departure.
You will work across practices and teams, to ensure alignment with broader PA priorities, seeking to ensure high impact and high visibility for the Senior Advisor Program.
You will maintain engagement efforts with (165+) MDP Sponsors to ensure accountability and ownership of SA relationships and affiliation
You will oversee operational infrastructure for the virtual Senior Advisor Program office including partnering with NAMR Admin Services to plan for proper administrative support needs and all financial estimate/planning processes
You will drive internal awareness and engagement across the region, ensuring MDP teams are aware of how to leverage Senior Advisors and bring to clients.
You will identify untapped opportunities for the NAMR region and conduct quantitative analysis and impact.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
We expect that the individual will possess both the technical qualifications for the role as well as other intangible attributes.
BASIC JOB REQUIREMENTS:
Demonstrably strong analytical, project ownership and organizational skills; a strategic thinker who takes initiative
Proven ability to build strong partnerships with colleagues, ability to be flexible and to think strategically,
Experience working with geographically distributed teams and leading diverse professional working groups
A minimum of 10 years of work experience with progressively increasing levels of responsibility, preferably within a professional services firm. We are open to Director level candidates with the right tenure and experience
Undergraduate degree required; MBA or other professional degree preferred
KEY COMPETENCIES
Performed successfully in a fast-paced, global, intellectually intense, service-oriented environment with people at all organizational level
Proactive, creative, self-starter
Excellent people and stakeholder management skills; able to provide and receive honest and constructive feedback, and facilitate collaboration to achieve common goals
Good judgment and an ability to interpret rules and guidelines flexibly, in keeping with BCG values. Able to take a big picture approach and consider the ramifications of decisions on various constituencies
Politically savvy and able to play the long-game when dealing with stakeholders in a highly matrixed environment
An outstanding, confident communicator who engenders trust. Articulate and strong at influencing multiple stakeholders to adopt a new point of view
Comfortable communicating in direct client interactions (if, and when, the opportunity arises; but note this is mainly an internal-focused role focused on building our NA business.)
A demonstrated understanding of business operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively
Flexibility and comfort with ambiguity. Openness to new and innovative ideas and to change
A quick study. Demonstrated ability to identify, analyze, and solve problems
High integrity, a positive attitude, and an ability to maintain absolute confidentiality
* Unflappable, thick skinned, and the personal fortitude to push back when necessary
Ability to perform effectively under pressure, consistent management of changing situations with tact, poise, and patience.
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.