Global HR Operations Manager

WHAT YOU'LL DO
This is a Short-Term Temporary role 6+ Months, could go longer London Based Candidates Only
Internal BCG Job Title: Global HR Operations Manager

As a temporary Global HR Operations Manager, you will be a thought partner and execute strategic projects across HR Operations with the objective of delivering world-class HR services to all BCG employees.

Align and optimize HR Operations workflows
Manage, align, and improve HR operations workflows. Lead review of all HR processes to identify opportunities for improvements to better meet the needs of business, drive efficiency and improve the employee experience
Help redesign processes as appropriate to ensure stream-lined customer driven success
Assist in the development of a shared services plan where appropriate including potential scope of services provided and business units served
Assist in the design and implementation for ServiceNow for HR Shared Services

Lead our functional efforts to extract more efficiencies from Workday
Includes, but not limited to the Job Catalog enhancement cycle, Time Off and Pre-boarding enhancements
Work with the regions and systems to collate and synthesize requirements
Manage and lead ad-hoc HR Operations projects where appropriate
This could include policy implementation and/or clean-up; HR data protection; acquisition and integration support, among others

YOU'RE GOOD AT

Ability to build trust and work collaboratively with all levels and key stakeholders across the complex BCG organization
Strong organizational skills with ability to plan, set goals, and manage multiple projects simultaneously within a fast-moving environment
Strong analytical skills and executive presence (comfortable presenting and facilitating productive discussions). Influencing skills will be essential for this role
Strong attention to detail - ability to provide quick turnaround and updates for multiple requests, while maintaining strong reputation of high-quality work
Display discretion when handling confidential/sensitive information

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Bachelor's degree in HR, business or a related field or equivalent experience; Graduate degree in HR, business, or related field
6 - 8+ years of experience, preferably in a people or HR role, in a large, global, and complex organization. Professional services a plus
Workday and HR operations experience essential
Relevant experience with change management or program management

YOU'LL WORK WITH
HR Operations teams across BCG (global, regional, system and local)