WHAT YOU'LL DO
As part of the Global Business Intelligence and Analytics team you will pioneer boundaries in technology and innovation. This Senior Director role plays a pivotal role in harnessing the power of data to drive strategic decisions, fostering innovation, and providing powerful insights to steer the company towards success. Positioned at the heart of our global operations, you will lead a dynamic team in the pursuit of analytical excellence, turning complex data into actionable insights that shape BCG's future. This role reports into a member of the Enterprise Service Leadership team, specifically the BI&A Product Portfolio Leader.
This BI&A Senior Product Owner role will spearhead initiatives that redefine industry standards, cultivate a culture of continuous improvement and analytical curiosity, and leverage new technologies to solve real-world challenges. You will work as an integral part of an Agile team-working closely with the business, leadership teams, and cross-functional BI&A teams to define and evolve the vision and roadmap for global analytic products used by senior executives across BCG. You will work closely with the technical delivery teams to build solutions that meet the business needs. As well as playing a key role in change management-working with stakeholders on adoption, enablement, and on-going enhancements.
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The BI&A Senior Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. This is a highly visible role that requires building partnership and trust among senior cross-functional stakeholders. You will also lead a team and work directly with its members to prioritize and manage what needs to be done and by when, empowering the team to deliver. You will coordinate closely with the Product Portfolio Leader to stay aligned on business priorities and make sure the team is progressing and delivering against them.
Among your responsibilities, you will:
Set the overall product vision and strategy to direct and inform the team's work
Define, evolve and drive the roadmap for the global analytics and reporting platform; ensure the products deliver business results and customer value
Work closely with the Product Portfolio Leader to understand and drive alignment on business strategy
Ensure that products are built in an incremental way, releasing new features that create value for the business
Track product performance to inform future work (define measurable KPIs to measure impact)
Act as the key liaison on cross-functional collaboration
Partner with leadership from functions outside of BI&A to define and build their analytic roadmap
Lead cross-functional collaboration and engagement; identify highest priorities opportunities to support
Support activities to define funding and resource requests that enable new analytic product builds
Align cross-functional team members on best practices, knowledge sharing; foster community of excellence and innovation
Serve as the voice of customer
Engage in continuous discovery, proactively seek feedback from business to understand customer needs
Constructively challenge business on assumptions to ensure deeper understanding of requirements, workflows and process to ensure products are fit for purpose
Translate the voice and needs of customers into a prioritized list of potential innovations, engaging users as needed
Leverage empirical and qualitative data to assess feature performance and inform prioritization
Determine tradeoffs involving customer value, cost, and speed to execution
Facilitate product demos to empower team members with real-time feedback from customers
Oversee what is delivered by the Squad and when, ensuring to maximize business value to targeted customers
Transform objectives into a clear vision for your team to inform the creation and prioritization of the team's work
Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
Define and clearly communicate acceptance criteria for output based on business & customer needs
Ensure the team is supported to get work done
Act as cultural steward, foster innovation and curiosity, ensure voices are heard and team is supported to explore new ideas that can drive value
Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
Engage with Chapter Leads regarding resourcing and functional expertise required in Squad
Provide feedback as part of performance management of Squad members and other members of the Product Portfolio
YOU'RE GOOD AT
Strategic product management
Defining and articulating analytic product strategy for audiences at all levels
Being customer-focused and dedicated to understanding and learning about customer needs and requirements
Operating with a transparent mindset, communicating clearly and openly both above and below
Being comfortable leading, directing, and empowering team members without formal management authority
Driving ang managing change through ambiguous requirements and multi-disciplinary teams
Influencing stakeholders up to the senior levels of the organization
Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
Looking for opportunities to innovate and get things done better and faster
Business and analytic skills
Understands the business, decision-making process, workflows, and information needs of business leaders and partners; identifies patterns and can distill insights from information to support decision making
Ability to work collaboratively with teams to translate business needs into analytics/reporting requirements, identifies ways to visualize and present information to support executive decisions and workflows
Looks for opportunities to enhance or expand relationships with business; acts as a go-to-person for end users to interpret and use information
Takes initiative and executes independently; effectively prioritizes business problems based on urgency and relevancy
Interacts with Information Architects to understand how data is stored, modeled, and tagged-and can help navigate and guide technical design choices
Communication, interpersonal and teaming skills
Works positively and collaboratively with others and within team; builds strong and lasting relationships; can partner effectively with team members in multiple time zones
Constructively challenges business on assumptions and goals; asks questions that effectively lead to deeper understanding; pushes thinking of business partners and redirects poor business assumptions
Develops practical and acceptable compromises when negotiating; adapts style to changing situations and audiences with tact, poise and patience
Proactively drives change with strategic persistence
Leverages network effectively across functions, offices, regions and/or externally
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Total 12-15+ years' relevant experience in Business Intelligence roles (e.g. Product Owner, Project Manager)
Good understanding of technology enabled business transformation, Product Strategy, Digital Transformation, Organizational Transformation
Experience managing people at Sr. Manager or Executive level
Understanding of agile principles and ways of working
Divergent thinker who can converge ideas into tangible products
Exceptional communications and stakeholder management skills
Experience in consulting is a plus
YOU'LL WORK WITH
Every member of your Product Portfolio team for which you will be its servant leader
Business Leadership and internal customers, translating their voice and needs into user stories and engaging users as needed
Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & OKRs for the product team and subsequently, for the squads
Scrum Masters, which will act as your right hand to remove impediments and will assess you in dealing with the different artifacts and ceremonies
Other Product Owners within BCG, to share best practices and ensure alignment between squads and a culture
Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)