Asia Pacific Regional Consulting Learning & Development Specialist

WHAT YOU'LL DO
BCGers are people with extraordinary, and diverse, talents, and have a strong drive to continually
improve themselves. The learning and development function supports the growth of BCGers by
designing and delivering business-centric learning and development programs and capstone events.
In this role, you will be responsible for delivering selected virtual and/or residential in-person learning
programs to consulting teams across Asia Pacific. Additionally, you will take on L&D initiatives from
time-to-time. You will work closely with BCG's local, regional and global teams.

Your main responsibilities will include, but are not limited to:

1. Manage logistics and operations of training programs and learning journey activities

Manage training schedules

Manage training registrations and invitations. Track attendance and facilitate postponement / cancellation process

Use BCG's learning management system to maintain training database (program dates, participants, trainers, etc.)

Prepare program logistics

Virtual/ online programs: Set up Zoom links and Outlook invites accordingly, prepare supporting platforms (e.g., Slack for participant's online communication and Trello as information repository)

Residential/ in-person programs: Source and secure training locations and venues (hotels, restaurants, etc.), develop airfare guideline, and participant pre-departure handbook, etc.

Provide live training support and play the role as a program host, with potential to host training opening and closing sessions

Build relationships with internal and external trainers while managing their scheduling, logistics, contracting, billing and invoicing

Manage post-program feedback process including executing surveys, develop feedback summary reports and manage communications with internal and external trainers

Support development of annual budgets for responsible training programs and track/ audit actual spending

Maintain the filing system for training materials and documents, making updates to materials on an as-needed basis