Job Title : Market Team Manager, Bangkok
Role overview:
At Booking.com, we want to empower everyone to experience the world. Through our products, partners and people are how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place.
Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building positive relationships? Can you help Booking.com's partners grow their business by providing them with analysis, growth opportunities and new products and services? Are you passionate about leading and motivating people? Do you have a strong commercial understanding along with a real passion for customers? At Booking.com, we believe that a Manager's task is to connect, inspire and mentor their teams to ensure continuous engagement and dedication. If your answer is "yes", you might have the determination lead the team as Market Team Manager (MTM) based in our Bangkok office.
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The Market Team Manager is responsible for steering their teams towards maximizing business results to achieve team important metrics and company targets. Responsible for driving operational excellence amongst their team by fully understanding all aspects of local operations to improve efficiency. Responsible for directly managing the account team by focusing on talent development and coaching. Fully proficient in applying well-developed knowledge of commercial methods.
Key Job Responsibilities and Duties :
- Manages and coaches a team of employees to achieve both organizational and individual objectives.
- Responsible for internal and external recruitment activities in the team.
- Drives the development of individuals, using frameworks and tools to motivate the team.
- Responsible for maintaining a strong relationship with the important partners to achieve targets and growth.
- Establish ties with partners through accompanying team members on visits, events and industry conferences.
- Lead the organization of partner events with the objective to drive business results.
- Be the market expert on the industry by understanding the spectrum of the competitors and the landscape of partners.
- Review team targets' pace to ensure meeting business goals by guiding and coaching the team in planning and prioritizing.
- Be the expert on the operational side to drive efficiency and effectiveness.
- Solution oriented and committed
- Strong work ethic; self-directed and resourceful
- Consistent track record in leading cross-functional teams in an international environment
- Proactive, flexible and capable of working independently as well as developing and directing a team
- Analytical skills
- Excellent commercial skill and interpersonal skills
- Ability to multitask & flexible demeanour
- Proficient in English
- Travel for work to the market for up to 50% of the time
- This is a hybrid role that must be based in Bangkok - i.e. two to three days spent in the office, others could be remote and/or working in clients' locations - depending on the market needs
- Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are striven to make it easier for you to experience all that life has to offer-all the messy, beautiful, and joyful bits-on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits.
- Directly linked to our mission to make it easier for everyone to experience the world, Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
- Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also builds a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.