Overview
What we do:
Our Manual Process Automation teams are focused on automating business processes using low / no code and emerging technologies to remediate manual processes. Our tooling includes: Robotics, Workflow, ETL, Decision Automation, AI/ML, Integrated solutions, etc.
The Senior Specialist, Infrastructure Engineer will act as the technical expert and liaise with internal technical teams/IT in support of Robotic Process Automation platforms
The successful candidate will:
- Provide a superior level of experience and knowledge in the technical aspects of Robotic Process Automation systems/platform configuration and administration
- Support delivery teams with technical expertise and assistance in both integrating and debugging systems used by and associated with Low/No-Code tools that are automating Manual Processes
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- Interact with Production Support (Bot Controllers) as needed on occasional escalation items
- Analyze and lead discussions around architectural options, ensuring all options are considered to ensure optimal deployment
- Interact with vendor professional services and support
- Potentially direct a small team of similarly focused resources
- Minimum bachelor's degree in IS/IT or STEM. Associated certifications on new and emerging technologies is preferred but not mandatory
- Overall, 8+ years of work experience across Infrastructure, Infrastructure design, Networking, cloud and emerging technologies
- Demonstrated experience with Robotic Process Automation systems ideally UiPath but also Blue Prism
- Practical experience in configuring/administering vendor applications and managing technical aspects of vendor relationships: upgrades, enhancement requests, bug prioritization, escalations, etc
- Understanding of technical infrastructure, including network communication, server interactions, security features (such as encryption), authentication/authorization systems (e.g. LDAP, AD, Azure AD), virtualization, remoting, and other systems necessary to support a distributed platform / product architecture
- Understanding of security as it relates to cloud and on-premises infrastructure
- Experience with application management and providing high availability and resilient solutions using clustering, failover, or other methods
- Familiarity with Microsoft Technology (VB .NET, Windows, Internet Explorer, SQL Server, Web Services, Active Directory), Java, Python, etc
- The ability to methodically solve business and technical problems using innovative and well-planned approaches
- The skills to design, author and asses well documented, supportable and scalable infrastructures and present them to both technical and non-technical audiences
- Supporting Low/No Code delivery teams, as needed, with technical expertise and assistance in both integrating with and debugging systems
- Practical experience with JIRA, Confluence, Sharepoint
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.