Senior Developer, RPA

Key Responsibilities

RPA Development

• Must comply with Edwards standards such as the Robotic Development Life Cycle (RDLC), IT security policies, best practices, procedures & guidelines.
• Have a solid understanding of RPA tools and related technologies.
• Design, develop, and implement software bots using RPA technologies.
• Work with business stakeholders and IT teams to determine requirements and design solutions, understand and can articulate business processes to drive business values.
• Familiar with Edwards existing systems or can quickly learn to get up to speed.
• Conduct testing and debugging of RPA bots to ensure they function correctly.
• Stay up-to-date with emerging RPA technologies and advancements.
• Prepare and maintain technical documentation and training materials.
• Contribute to the development of RPA best practices and standards within the organization.

• Provide L1 - L3 support to RPA bots in Production as assigned, with a focus on L2 - L3.
• Analyze incidents assigned to the RPA Support Group, perform triage, and determine and assign priority (P1 - P3) to incidents in ServiceNow.
• Perform in-depth production incident troubleshooting, resolve any production incidents (L3) within defined SLA, and monitor the fixes to ensure the bots function correctly.
• Provide technical support and maintenance of RPA solutions.
• Resolve P1 incidents effectively with RPA team, business stakeholders and other IT or business partners.
• Perform Root Cause Analysis on P1 and P2 incidents.
• Support RPA CoE to continuously improve RPA operations.
• Build and update knowledge base from incident and problem tickets.

• Degree in Computer Science or its equivalents.
• At least 5 years of relevant experience in Robotic Process Automation (RPA) technologies.
• Excellent working knowledge in RPA UiPath as a developer.
• Developed and launched 10+ RPA solutions in an enterprise scale production environment.

• Medical device industry experience.
• Experience working in a regulatory industry preferred.
• UiPath Developer Accreditation is mandatory.
• Strong knowledge and understanding about UiPath REFramework architecture.
• In-depth knowledge of RPA technologies.
• Proficient with other programming languages such as .net, C#.
• Proficient with SQL Server and SQL queries.
• Experience in maintaining and developing RPA Bots.
• Intelligent Document Processing (IDP) experiences preferred.
• Problem-solving, organizational, analytical, and critical thinking skills.
• Strong troubleshooting skills and experience to resolve critical & complex incidents.
• Excellent communication skills and ability to handle communication at different levels and diverse population.
• Well versed with ITIL Concepts - Incident, Problem, Change and Release Management and Knowledge management.
• Ability to manage competing priorities in a fast-paced environment.