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Senior Specialist, Service Management

AT BNY Mellon
BNY Mellon

Senior Specialist, Service Management

New York, NY

Overview

The Bank of New York Mellon seeks a Senior Specialist, Service Management in New York, NY to identify areas for improvement in the process and supporting technology. Collaborate with the supporting technology teams and customers to develop user stories, develop test scripts, conduct testing, participate in migrations, deliver training, update relevant documentation, and provide early live-support when the process and/or supporting technology changes are introduced. Remote work may be permitted within a commutable distance from the worksite. REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Science, Applied Computer Science, Computer Engineering, or a related field, and five (5) years of progressively responsible experience in the job offered or in a related occupation. Five (5) years of progressively responsible experience must include: Utilizing GitLab as version control and Messaging systems, including CHIPS, Fedwire Link, SWIFT, as well as writing and debugging automated GitLab Pipelines; Utilizing Ansible, Python, and Bash to create deployment pipelines that use containerization tools, including Docker; Performing Software Configuration Management through the definition and implementation of the methodology that includes CHIPS, Funds, and SWIFT Messaging Systems; Analyzing and documenting system requirements for Distributed applications in their Production and Non-Production environments; Reviewing GitLab logs to determine effectiveness and proper use of technology in Software Configuration Management processes; and Producing progress reports using BusinessObjects, MS Office, PowerPoint, Excel, and Crystal Reports. Salary range: $138,590.00 - $175,000.00 per year. Qualified applicants please apply online at https://bnymellon.eightfold.ai/careers and utilize reference code #42122. Please indicate "referral source - advertisement - WEB".

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BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $79,000 and $175,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Client-provided location(s): New York, NY, USA
Job ID: BNY_Mellon-42122
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program