Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
BNY Mellon

Senior Production Services Application Support Analyst

Pune, India

Overview

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

Want more jobs like this?

Get Software Engineering jobs in Pune, India delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


We're seeking future team members for our Engineering business with roles located in Chennai and Pune in HYBRID positions.

• 2 to 4 years of relevant Application support experience in distributed / mainframe environments with strong hold on Unix commands.

• Solid experience in Incident Management process to perform the role of Senior Incident officer (SIO) while handling major Incidents for all our LOBs in Corporate Engineering.

• Hands on exposure of monitoring, scheduling, and reporting tools like Moogsoft, Splunk, App dynamics, Dynatrace, Synthetic monitoring, ESP, Control-M, Service now, Thousand eyes etc.

• Hands on with any scripting programming languages like Python or Shell scripting.

• Strong communication for handling management communications and debugging skills following documented standard operating procedures or knowledge documents.

• Good exposure to Problem management process to perform RCA postmortems and come up with problem tasks towards gap remediation.

• Exposure or familiarity with configuration management and deployment tools like Ansible, 1desk, etc.

• Exhibit strong Flexibility to cover IST shifts (6:30 am to 3:30 pm / 2 pm to 11 pm IST) for our India support team as per their rotational shift model. Our 2 Shift cycles are either Sundays to Thursdays or Tuesdays to Saturdays.

• Understanding of Change management concepts to facilitate LCAB process (Optional).

• Exposure on handling major BC activities like DR, FOS (Optional)

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Client-provided location(s): Pune, Maharashtra, India
Job ID: BNY_Mellon-39974
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program