Technical Account Manager, Research - Korean Speaker, Hong Kong

Description & Requirements

At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

The Content Acquisition (CA) team is an integral part of the Data department. We are responsible for managing, acquiring, and integrating content and data from exchanges, brokers, sell-side, buy-side, and other types of providers to drive the value of the Bloomberg Terminal and downstream enterprise products. We lead the governance, cost, and quality of the data we acquire, and we collaborate with the wider company to develop our data acquisition strategies ensuring we are aligning with the agendas of our key partners.

Within CA, our Client Service team is responsible for acquiring and managing content which is then made available to our client base. For clients, who use Bloomberg daily, having the ability to access this content in one place makes their workflow more efficient and helps them make more informed decisions. For the content providers, being able to deliver their content to a place where their clients actively operate, ensures greater market presence, and returns on their distribution effort.

• Proficiency in Korean and English
• Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
• Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination
• Confidence to lead strategic technical and business relationships
• Drive and passion to develop your own ideas and strategies for your accounts
• Good interpersonal skills and a desire to work directly with customers
• A proactive demeanor with the confidence to challenge the status quo and a real desire to improve practices and processes
• Keen interest and understanding of financial markets

• Strong passion on client service
• Proficiency in both spoken and written English
• Knowledge of RIXML and the following programming languages: Python, SQL
• Experience using data analysis tools to find opportunities for product or content improvements
• Prior experience working as an Account Manager in a tech-focused organization
• Experience with building technology solutions for enterprise-wide workflow efficiency