Senior Manager, Paymaster Operations

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It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

• Responsible for supporting day to day functions including vendor payment processing, client reporting, handoff to billing liquidations and customer inquiries.
• Work closely with the Directors of Managed Services to support the broader Blackline Intercompany software solution and Blackline customer team goals.
• Impose control points, data quality controls and review activities on new or rapidly evolving business processes.
• Engage cross-functional teams to stand up new intercompany solutions and transform existing client offerings.
• Effectively organize and deploy a large team across a range of clients and intercompany sub-processes.
• Facilitate collaboration with internal and external stakeholders, including C-suite level clients, to ensure continuous alignment with customer priorities.
• Actively manage project execution across multiple clients.
• Standardize and streamline processes while continuing to support critical client needs.
• Provide leadership to the overall strategic planning and execution of the company's Paymaster vendor management platform across multiple clients.
• Manage project timelines for achieving transformative business objectives including onboarding of new customers, move to a fully Saas platform, and client self-service capabilities.
• Impose processes rigor to ensure data quality and customer satisfaction in a rapidly changing environment.
• Lead and manager a large, global team ensuring processes and goals are understood, and a focus on customer satisfaction is at the core of our day-to-day operating model.
• Support cross-functional projects across the wider intercompany and Blackline product suite to ensure Paymaster needs and dependencies are understood and incorporated into project plans.

• Bachelor's degree, preferably in computer science, accounting, business management, finance or related field required (or 8-10 or more years of experience)
• 8-10 years of experience in accounting, FP&A, software implementation and operations, and/or related fields.
• Experience working directly with C-Suite level clients and the ability to effectively communicate project updates.
• Organized and able to balance competing priorities and communicate effectively through multiple channels.
• Experience managing a geographically dispersed team.
• Exceptional verbal, written, and visual communication skills.

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.