Team Assistant, Global Payment Solutions, Australia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

Providing high-level administrative support to the GPS Country Head, GPS Senior Leadership team, and the broader GPS team. Performs diverse, advanced, and confidential administrative support duties including comprehending and responding to complex correspondence internally and externally. Relieves management of administrative tasks; gathers, compiles and reports information relevant to/for the executive and team. Communicates with executives and line management to gather/convey relevant information. Meaningfully contributes to the overall productivity of the team through effective planning and efficient performance of the role.

• Be responsible for extensive calendar management, requiring interaction with both internal and external executives and assistants, to coordinate a variety of complex executive meetings.
• Answer phones and direct all incoming calls to appropriate party promptly and efficiently.
• Meet and greet clients and visitors.
• Setup and coordinate meetings and conferences, including room bookings and ordering refreshments/food as required.
• Assist preparation of presentation materials.
• Compose correspondence, create, and modify documents/presentations using Microsoft Office.
• Required to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
• Arrange travel schedules and reservations for executive management as needed.
• Prepare T&E claims in line with company policy.
• Perform general clerical duties to include but not limited to photocopying, mailing, and filing.
• Maintain hard copy and electronic filing system.
• Sign for mail and packages.
• Coordinate and maintain records for staff office space and phones as necessary.
• Communicate and handle incoming and outgoing electronic communications.
• Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary.
• Other ad-hoc duties as assigned.

• Held a similar position and can demonstrate an understanding of the role and responsibilities.
• Strong organization and planning skills can manage multiple changing and conflicting priorities.
• High energy, mature with positive and can-do attitude.
• Able to record, transcribe and distribute minutes of meeting, audio typing skill is a must.
• Flexibility on working hours.
• Detail-oriented and takes ownership of tasks/responsibilities.
• Experience in heavy calendar management.
• Experience in managing email/written communications.
• Previous work in an Investment Bank environment would be an advantage.
• Has financial industry knowledge.
• Strong English verbal and written skills.
• Microsoft Office (including Word, Excel, and PowerPoint).