GTMO Process Design Consultant

Responsible for supporting project initiatives within the Global Operations: Global Treasury and Merchant Operations organization (GTMO). Manages cross-functional and/or inter-departmental projects for GTMO products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business, operations, and technology to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and ensuring projects follow enterprise change standards.

Responsibilities include, but not limited to:

• PPRT setup and ongoing management

• Establish and manage routines and report-outs

• Lead comprehensive planning, implementation and adoption across business, product, technology, operations, and support functions

• For projects with technology, responsible for obtaining all required evidence from Technology Lead

• Primary Point of contact for the project deliverables

• Completion of all required record maintenance from non-material projects

• Project budget, and burn rate

• Accountable for managing project health status and escalating risk

• Responsible for adhering to all requirements within the framework and structure

• Maintain the prioritization of all program deliverables / projects

• Maintain project plans

• Signoff on required deliverables for the project

• Readiness communications are complete

• Organize and advance the project, ensuring everything is on time, in scope and on budget

• Develop project plans and track for one or more workstreams

• Identify and engage key stakeholders

• Document and manage dependencies across initiatives

• Define and roll out communications and training plans

• Identify and escalate risks and issues

Skills:

• Active Listening
• Data Collection and Entry
• Process Mapping
• Project Management
• Reporting
• Continuous Improvement
• Critical Thinking
• Data Visualization
• Process Design
• Strategic Thinking
• Administrative Services
• Business Process Analysis
• Process Effectiveness
• Process Performance Measurement
• Process Simplification

Required Skills::

• 5-7 years of project management experience in financial services

• Proficiency in various Project and Portfolio Management Tools (i.e., PPRT, JIRA, QC, Visio, MS Project, etc.)

• Excellent communication skills, coupled with the ability to influence, negotiate, persuade and resolve conflict at all levels

• Demonstrate ability to drive execution of complex change requirements

• Have strong planning and organizational skills, accepting accountability for tasks and ability to balance a high volume of work under pressure

• Global Banking and/or CashPro Product experience is highly desired

• Project Management Professional Certification (PMP) is a plus

Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$71,000.00 - $118,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Client-provided location(s): Fort Worth, TX, Charlotte, NC, Chicago, IL, Jacksonville, FL

Job ID: BankOfAmerica-JR-25033637

Employment Type: FULL_TIME

Posted: 2025-10-24T19:03:46