Job Description:
Job Title: Global Market Operations Analyst
Corporate Title: AVP
Location: Zurich
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Want more jobs like this?
Get Data and Analytics jobs in Zurich, Switzerland delivered to your inbox every week.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for conducting day-to-day client activities with the objective to foster positive client experiences. Key responsibilities include performing set-up and maintenance of client information and accounts, ensuring transactions are completed accurately adhering to deadlines, and addressing or resolving client inquiries. Job expectations include being client oriented and data driven, performing with a high degree of accuracy and attention to detail, while ensuring all account activities are in compliance with all regulations, policies, and requirements.
Responsibilities:
- Conducts daily monitoring of client activity across multiple markets and lines of business
- Serves as a primary point of contact for client inquires and problem resolution
- Assists in the preparation of frequent reports and other measures of data
- Interacts positively and effectively with all levels of management and associates
- Identifies and flags potential risks in a timely manner
- Assists with different tasks related to settlement and trade allocations for both Fixed Income and Cash Equity transactions
- Ensures daily tasks are completed accurately within a timely manner and before deadlines
Skills:
- Must have Settlement and Trading Experience (DTCC, EUROCLEAR, CLEARSTREAM etc.)
- Language Skills - German is a Bonus
- Active Listening
- Attention to Detail
- Customer and Client Focus
- Oral Communications
- Client Management
- Collaboration
- Customer Service Management
- Data Collection and Entry
- Recording/Organizing Information
Bank of America
Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.