Credit Servicing Specialist II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research and correcting problems, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system, provide specialized processing support.

Required Skills: "Must" have these skills to be minimally qualified.

• 3 years' experience with Commercial credit servicing
• Loan IQ experience
• Experience with manage pipeline queues and meet established business metrics.
• Extreme attention to detail in terms of research items such as letter of Credit, Interest and Fess, settlements and Loan documents
• Ability to multi-task, navigate technology easily, manage pipeline queues and meet established business metrics.

Skills:

• Attention to Detail
• Customer and Client Focus
• Data Collection and Entry
• Prioritization
• Written Communications
• Analytical Thinking
• Collaboration
• Oral Communications
• Recording/Organizing Information
• Issue Management
• Legal Structures and Legal Forms
• Policies, Procedures, and Guidelines Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Fort Worth, TX, Jacksonville, FL, Plano, TX

Job ID: BankOfAmerica-JR-25046153

Employment Type: FULL_TIME

Posted: 2025-11-25T18:59:32