Client Reporting Senior Analyst - Global Credit Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing reporting support including leading the development work for automated reporting solutions serving one or more lines of business or business disciplines. Key responsibilities include developing and maintaining systems of knowledge delivered via easy to navigate automated self-serve business intelligence solutions. Job expectations include working with business partners to understand client needs, creating solutions to meet those needs and leading aspects of the end to end development and deployment of the required reporting and analytical solutions.

We are looking for an experienced Client Reporting Senior Analyst ready to help lay a new business intelligence foundation with a high performing team. This person needs to have experience with analytics, and will use their extensive knowledge of reporting tools, technologies, and approaches to develop BI dashboards and insightful reporting across Global Credit Operations. Involved in designing, managing, and deploying data systems, reports, and dynamic dashboards, as well as training users in these systems and the use of reports. This position is responsible for extracting data from multiple sources, manipulating and validating data, and conducting root cause analysis and will also present analytic findings. They play an essential role in presenting operational solutions and recommendations to leadership. This involves gathering requirements, drawing insights from data, preparing executive presentations, identifying inefficiencies, and ensuring the data within the solutions is accurate.

• Leads critical aspects in the development and maintenance of innovative automated business intelligence solutions, supporting data-driven business decisions
• Designs, develops, and maintains automated data Extract, Transform, and Load (ETL) processes from various database platforms, storing data in 'Fit for Use' relational tables
• Leads analysis of disparate database sources including relational structures, dimensional data models, and cubes
• Ensures on-time delivery of work while following established procedures and quality guidelines
• Partners with business stakeholders to translate business requirements into technical specifications
• Creates and maintains required standard documentation including metadata, detailed workflows documenting program, and desktop procedures
• Works collaboratively in a cross-functional team, processing information from colleagues and providing routine updates during meetings related to projects
• Leads global data transformation and reporting strategy for Trade Operations
• Provides oversight of analysts performing trade reporting globally
• Directly engages with regional executives and alignment to senior leadership priorities, elevating impact, and communication demands
• Facilitates AI adoption strategies to bring efficiency
• Brings upper-end technical capability within the team, enabling immediate leadership and uplift of overall performance
• Designs, develops, and maintains innovative automated reports, dashboards, and scorecards using Business Intelligence tools, such as Tableau
• Analyzes disparate database sources including relational structures, dimensional data models, and cubes
• Designs and builds relational data models to support the development of actionable reports, dashboards, and scorecards

• Solid understanding of data gathering tools
• Proficient with business intelligence reporting tools
• 5+ years of relevant experience
• Experience with systems functional analysis, technology business analysis, and basic understanding of the different technical platforms, databases, and related technologies
• Advanced knowledge of MS SQL Server, Tableau, MS Excel (functions and formulas) and MS PowerPoint
• Working knowledge of software version control systems such as BIT/GIT Bucket
• Ability to translate high level business requirements into technical data requirements
• Strong communication (verbal and written), interpersonal, organizational, documentation, and presentation skills
• Ability to work efficiently both in a team environment and alone and unsupervised

• Automation
• Data Mining
• Data Quality Management
• Data Visualization
• Technical Troubleshooting
• Agile Practices
• Business Acumen
• DevOps Practices
• Reporting
• Technical Documentation
• Change Management
• Continuous Improvement
• Innovative Thinking
• Production Support
• Technical Strategy Development