Application Observability Architect/Engineer

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develops software solutions to address manual and repeatable work or inefficient processes
• Conducts on-site evaluations of third-party products being considered for firm adoption
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

• Design and implement centralized observability and monitoring/alerting solutions in AWS environment.
• Manage AWS Cloud backup and recovery solutions for critical infrastructure.
• Assist with implementation of AWS Cloud Security policies and guardrails.
• Create and maintain Terraform IaC (Infrastructure as Code) to ensure architectural consistency and security.
• Design and implement best practices for operational excellence, security, reliability, performance, efficiency, and cost optimization for AWS Cloud platform.
• Experience in designing, analyzing, and troubleshooting in AWS environment.
• Ability to design and implement sending data in AWS environment to monitoring tools.
• Operational Process & Routines: Strong adherence to operating controls, risk management, process review and creation, documentation, and collaborative knowledge sharing.
• Inter-personal skills and Communication skills.
• Proven ability to work independently with minimal supervision and as part of a team with direct responsibilities.
• Identify inefficiencies in current and implement improved solutions.
• Assist in planning and implementing capacity and resource expansion to ensure scalability of cloud platform supporting applications.

• 3-5 years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• Hands on implementation experience with Kinesis Firehose, Lambda, Cloudwatch, SQS, SNS, S3 for transporting data and metric.
• IaC Tools. 1+ year experience in Terraform and AWS CloudFormation.
• Code management tool. 1+ year experience in Bitbucket
• CICD tools. 1+ experience Code Pipeline, CircleCI and Jenkins.
• Configuration management tools. 1+ year experience in Ansible, AWS Systems Manager
• Package Repository tools. 1+ year experience with Artifactory and AWS ECR.
• Experience working on Linux-based infrastructure.
• High coding proficiency in High Level Language. Python.
• Cloud Operations and Support.
• Cloud engineering, Operations and DevOps skills.
• Shell Scripting.

• Knowledge and experience with application monitoring tools (ex. Dynatrace) and log monitoring tools (ex. Splunk)

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design
• Architecture
• Collaboration
• Innovative Thinking
• Stakeholder Management
• Technical Strategy Development