Anti Money Laundering (AML) Refresh - Operations Professional Markets Subject Matter Expert

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records.

Job Description:

This job is responsible for analyzing and resolving complex operational problems, providing technical support to the team, and consulting on a variety of topics across functional and business support lines. Key responsibilities include applying product and market knowledge to manage daily refresh activities to ensure adherence to deadlines, quality standards, policies, procedures, and regulatory requirements and conducting continuous performance management conversations, developing talent, and assisting employees with career goals

In addition this job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.

Responsibilities:

• Participates in a Specialized AML Refresh team, ensuring timely and accurate completion of activities on complex jurisdictions and regulatory requirements under compressed SLAs.
• Performs routine management support activities including employee development across operational functions and works with external clients, business partners, and their support groups including Compliance, Audit, and Finance
• Leads a team and supports the execution of day-to-day refresh activities while adhering to timelines and requirements
• Partners with sales and client outreach teams to remove impediments and roadblocks within processes while obtaining necessary documents requirements to satisfy refresh activities
• Assists in efforts to identify and escalate issues and concerns within processes to ensure timely mitigation of risks
• Supports the implementation of new processes to improve the overall operating model
• Analyzes and resolves highly complex operational problems
• Supports ad-hoc projects for new processes or industry initiatives

Requirements:

• Ability to complete rapidly-evolving complex inventories, oversee multiple priorities and pivot quickly
• 3+ years financial services experience
• 2+ years of AML and/or KYC experience

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Close adherence to applicable Policies, Procedures, Law, Rule, Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Schedule :

• Monday - Friday ( Onsite )

Shift:
1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$60,000.00 - $130,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Client-provided location(s): Chicago, IL

Job ID: BankOfAmerica-JR-25029661

Employment Type: FULL_TIME

Posted: 2025-07-17T23:57:06