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Banfield Pet Hospital

Practice Manager 1

Santa Ana, CA

Partner with area Field Director and Director Veterinary Quality to execute market objectives, goals, strategies and measurements (OGSMs).
• Participate in market level teams, discussions, and initiatives.
• Partner with the COS to deliver outstanding financial results for assigned hospital.
• Manage and drive consistent revenue growth and profitability improvements in the hospital(s). Monitor all financial and operational metrics ensuring deviations from plan are addressed timely and appropriately.
• Manage daily operations of hospital(s) to deliver consistent performance in Optimum Wellness Plan growth, market penetration and client and associate retention. Manage overall labor costs while ensuring appropriate scheduling/staffing during all operating hours.

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• Build hospital(s) to meet client convenience needs which may include 7-7-7 operating hours/days.
• Use proven methods to promote hospital(s) and Practice growth.
• Responsible for cost containment, cash control/banking, loss prevention, office and medical supply ordering, and inventory management, maintaining acceptable Hospital Audit scores.
• Responsible with COS to develop a stable, trained and technically competent paraprofessional team.
• Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
• Provide leadership to other area hospitals as needed throughout the market.
• Ensure compliance with all practice policies and procedures and with all local, state and federal laws.
• Other job duties as assigned.

Client-provided location(s): Tustin, CA, USA
Job ID: banfield-R-154908
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Flexible Work Hours
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Pet-friendly Office
    • Casual Dress
    • Company Outings
    • On-Site Cafeteria
  • Vacation and Time Off

    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Internship Program
    • Work Visa Sponsorship
    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Banfield Pet Hospital.