Solutions Sales Manager ITSM/ESM, Strategic accounts
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Working at Atlassian
Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
We can hire from anywhere in the United Kingdom for this role
At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.
We are seeking an experienced and dynamic Manager to lead our Jira Service Management (JSM) sales efforts across the EMEA region. This role will report to the Head of JSM Solutions Sales EMEA, and will be responsible for driving revenue growth, building strategic relationships, and leading a team of high-performing solution sales professionals. The ideal candidate will have extensive experience in ITSM/ESM sales, a proven track record of exceeding sales targets, and the ability to work effectively in a fast-paced, cross-functional environment.
In this role, you'll get to:
- Leadership and Team Management:
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- Lead, mentor, and develop a team of Strategic Solution Sales Executives to achieve and exceed sales targets for Jira Service Management across the EMEA region.
- Foster a collaborative and high-performance culture within the team.
- Develop and implement a comprehensive sales strategy to drive revenue growth for Jira Service Management across Atlassians largest accounts.
- Define and communicate a clear vision and strategy for the territory, including funnel/account/territory status, resource requirements, challenges, and successes.
- Work closely with local SI partners and other Atlassian teams to respond to RFPs/RFIs and drive co-sell and GTM campaigns.
- Represent Jira Service Management at industry events and conferences.
On your first day, we'll expect you to have:
- At least 10 years of experience in strategic sales (w/ at least 4 years of team leading experience) with a proven track record of achieving and exceeding sales targets in technology vendors.
- Extensive experience in the ITSM market and familiarity with mainstream service management solutions.
- Proven experience working with EMEA customers and local SI partners.
- Strong decision-making skills and the ability to drive co-sell and GTM campaigns.
- Fluent English language skills are required.
- Certified in ITIL is a plus but not mandatory.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- Mental Health Benefits
- On-Site Gym
- HSA
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Holiday Events
- Casual Dress
- Pet-friendly Office
- Happy Hours
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Access to Online Courses
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
Diversity and Inclusion
- Founder led
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
Company Videos
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